Question about Samsung (TSH492BLACK) CD-RW/DVD-ROM Combo Drive
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Click start control panel
administrive tools,computer management,device manager scroll down cd-dvd rom
drives you might see a yellow question mark ? right click you will have
options to update driver,roll back driver,or select properties general troubleshoot,
select driver click to reinstall drivers click update driver or uninstall
then reinstall Click on
Start, Run, and type regedit and press
Enter HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder
is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the
following names in the right hand column. Upper
Filters Lower
Filters Upper
Filters.bak Lower
Filters.bak If any of the above keys shown in step
4 are listed, right-click on them and choose Delete
if your computer came with
a motherboard disc the sound drivers could be on it
if this does not fix the
problem it might be a registry problem if you cant see your disk drive in
windows explorer
Close all open
programs
Click on the plus signs (+)
next to the following folders
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and
check to see if your CD or DVD drives have returned. You may also want to open
Device Manager and verify that the yellow exclamation and error code on the CD
or DVD drive is gone.
hope this helps
Posted on Apr 23, 2011
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