I think Canon needs to here a some of these problem, I have own about three canon printers and love them, but Canon is destroying the printer. People buy a printers to use not be work on, I have bought my last Canon Printer.
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Are the cartridges the same as recommended by OEM? If not, the printer will not recognize it. Switch off, check if printer still your default. Do a test. If no luck, go to tools and clean and align cartridges. GL
It is called e5 error.
For Canon cartridges, after 4~5 refills, the color cartridge cannot be recognized by printer.
In this case...there is no solution so far...just replace with new cartridge.. that's it.
(To avoid e5 error, you need to make sure "plug out" the power, before take out your cartridge for refill. Yes... "plug out" the power cords!!!!
If you would like to save money, try refill kit by "ROADINK". Not only they are easy, but also the printing quality is good. For your better understanding pls check out my youtube video. And will see how easy ink refill can be done.
Took cartridges back to Tesco Customer Service desk - they didn't quibble even though I didn't have a receipt (Tesco is written all over the packaging and cartridges!) they offered me money back or a replacement. The lady behind the counter advised that her son tells her that there are just bad batches of cartridges and swapping them often sorts the problem. I took another pack and put them in the printer and Hey Presto - printer works just fine and dandy.
Are you using genuine epson cartridges? Many generics simply dont work on the newer printers. Once the printer decides the cartridge is empty, it sends a signal to the chip and that's it. You might hear ink, but if the chip says empty you can't use it. It also has the annoying habit of doing this when there's still 10-15% of the ink left. I use reusable cartridges from http://www.ccs-digital.com They hold 2/3 more ink and the chips automatically reset to full if you remove and re-insert the cartridge. Instead of replacing the entire cartridge when it's empty, you pop out an internal ink tank and replace just that. So you know the chip has already been recognized by your printer. The ink tanks cost under $3. I think these are a brilliant invention.
i had this happen to me twice with two different people, it is highly possible that your black inks are defective, its also highly possible that one of the other inks are causing this error. take them all out, and put one and see what happens, do this one at a time until you see something screwey.
also possible, the contacts on the printhead are dirty or are pushed in.
I too was getting the error for unrecognized ink cartridge. Then the
little green circ board fell out of the end of the ink cartridge and it
hit me that maybe if I put in the little green circ board from the old
ink cartridge of the same color, then maybe the ink cartridge would be
recognized. It worked! So don't throw out an ink cartridge that still
has ink just because of that error and hold onto your empty cartridges
in case you need the little green/gold circ boards.
I had the u043 problem on the blue cartridge on my mp830.
I was using non-original replacement inks but re-using the chips from the originals - replacing the blue cartridge would cause it randomly work but i then noticed the chip holder was not centred so I realigned it and hey presto! the problem was solved first time.