Question about Whirlpool Washing Machines
It sound like you have a blocked pump. Remove the pump from the machine and check where do you have this clogged, inside the pump or in one of the pipes connected to it. Good luck!
Posted on Aug 16, 2007
Remove drain hose from where it connects to the plumbing under the sink/tub. Inspect the spigot. If clogged, clean. If clean, then tilt machine back and remove drum to pump hose from pump. Check hose and also drain pump. Clear any obstructions.
Posted on Nov 03, 2007
SOURCE: whirlpool duet hf error
This error code indicates a water supply problem.
Are both the hot and cold water faucets turned on?
Turn on the water. Check the household faucets to see if the hot and cold water faucets are turned on. Completely open both faucets for proper fill.
NOTE: Both hot and cold water must be connected to the washer and turned on; the washer will not properly operate with only one incoming source of water.
Are the water inlet hoses kinked?
Straighten the water inlet hoses.
Are the water inlet valve screens on the washer clogged?
Turn off the water and remove inlet hoses from the inlet valves in the back of the washer. Inside the inlet valves are screens. Remove any accumulated film or particles from the screens. Reinstall hoses, turn on water, and check for leaks. See the Installation Instructions for details; find them by entering your model number in the search tool below.
Is the water pressure less than 10 psi?
If the water pressure is too low, the washer may not properly operate. To find out your exact pounds-per-square-inch (psi) value, contact your local water utility company.
Are you using HE High Efficiency detergent?
Use only HE High Efficiency detergent. Using non-HE detergent, or more than the manufacturer's recommended amount of detergent, can cause excessive suds. The excess suds can prevent the washer from detecting the incoming water.
Concentrated detergents labeled 2x and higher will require a small amount of detergent based on load size. Always follow the manufacturer's recommendations.
See also: Why HE High Efficiency detergent is required.
Are you using flood-preventing inlet hoses that can shut off the water to the washer?
These hoses have a valve inside that will close if the water pressure is higher than two gallons per minute; this will shut off the water to the washer. If one of these hoses becomes loose, the water flow through the hose will increase and close the valve inside the hose, which will shut off water to the washer to prevent a possible leak or flood. If the hose is not loose, try taking the hoses back to the store for a replacement set.
To remove the error display, press Pause/Cancel twice.
If Pause/Cancel does not work:
Posted on Dec 20, 2008
SOURCE: UL Code
Solved the unbalanced problem - open the top of the machine (press in with a flat putty knife about 3" in on the front on each side while lifting up as there are 2- 1" wide catches). Once both sides are unlatched, raise the lid then slightly lift the rear of the lid so that it fits into the curved part at the top of the hinges then open all the way - tape the lid to the top so it doesn't flap about and scotch the lid to keep it from falling back down on you. Now, look around - see all that rust? The rust has fallen into and gotten underneath one or more of the 4 white plastic suspension "ball joints" which have probably totally dried out by now from their factory grease because of the water, bleach, and rust particles. Having someone help you, simply lift up on one of the 4 corner suspension rods - gravity and weight is all that holds them down. The white ball will lift out of the socket and still be attached to the rod. Clean out the rust, lightly sand the "socket" with emery cloth, then slop in a fingerful of grease. I used automotive wheel bearing grease with graphite in it. Also scrub off all embedded rust on the white plastic ball. Lower that corner back into the newly cleaned and greased socket and repeat for the other 3 corners. Now when you move the tub around notice how the balls pivot in their sockets like they are supposed to. When they were dry and rusty they wouldn't move enough to allow the tub to twist like it should so it slammed around. Now, shake your head in disgust that after only 2 years there is so much rust that you wonder if it will make it another year before falling apart, close the lid, and try another load. That totally solved my off-balance problem where even a single handkerchief would give the UL error. It is still a finicky machine, but at least once again works like it did when new.
Posted on Jan 06, 2009
i also had the same problem, and it ended up being the coupler. It was not hard to replace, it cost me about 19.00. I didn't follow full recomende instructions. I tipped the washer backwards. Removed the drain pump and the motor itself. Then I removed the old coupling and placed the new one. The washer is working like new...
Posted on Jun 02, 2009
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You need to check the drain pump externally to see if the pumping is good Also remove the drain hose clamps and remove the drain hose flushing to clear off all dirt. Now test using power to see if this works and can be simulated. When refitting, the hose must be tightened properly. If the pump/valve does not work even with power then it must be replaced. If there is intermittent power to the drain valve/pump then the program controller unit is a suspect.
Cleaning a pump: http://www.youtube.com/watch?v=zKjKi50YBpI&NR=1&feature=fvwp
Finally the washer must be placed with a tilt- use a spirit level- so that all water will drain to the outlet port and thereby there is no residual water remaining.
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