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I got my problem solved. I called ALLTEL and they walked me through MIN and MDN changes. Apparently, when I got my phone, it was supposed to be a new phone but it was a refurbished one. Things they dont tell you. Anyway, Im all set and now I can send and receive texts. Call your carrier and explain the issue, they should be able to solve your problem. I have already posted this but thanks for asking. I hope this helps someone else.
orange found a fault within the phone,so i returned it to orange shop where eventually the fault was rectified.The phone settings had not been put on the phone correctly so thankfully i can now text with my phone which is only 5weeks old .Thank you Rosie