Question about Brother MFC 3420C All-In-One InkJet Printer

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Only black prints

I have installed new cartridges twice but only the black ink prints. I have checked the cartridges and ink flows from them when placed on paper but when printing test pages, only the black ink prints. If I try to print a photo, it prints in a faded yellow/greyscale with horizontal lines through it.

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Anonymous

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It will only get worse. Do a google search and you will find out the print head is defective. After a multitude of complains, Brother has a more reliable print head for a fix. I'm not fixing mine. I've already invested too much in ink because of the auto cleaning it is programmed to perform.
A built in print head vs. a printer that has the ink tank and print head combined sounds like a good idea. The ink tanks are cheaper because they don't have the electronics built in and you only replace one color at a time. The problem is the print head clogs after several ink tanks have gone through them. Now, instead of paying $40 for a new ink cartridge with built in print head, you are paying for the ink that is wasted by all the required automatic cleanings, and eventually taking the printer to the repair shop for a new print head (parts and labor average $150) that may fail at any time.
My advice is to avoid any further headaches and buy a HP. Don't rely on good reviews, Consumer Reports rated this model a best buy.

Posted on Nov 26, 2008

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1. remove cartridges from the printer
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3. check if rollers on paper path are clean
4. touch bottom of the cartridge with absorbent tissue to check if ink is flowing through, if yes then insert cartridges back and print test page.
5. if cartridge do not allow inkflow, check what solvent is used (water, isopropyl alcohol or methylated spirit - this which do not cause precipitation is correct solvent), soak absorbent paper (tissue) with proper solvent and whipe head of the cartridge with it, 6. put drop of the solvent on golden knobs inside seats of the cartridges of the printer, allow it to soak in, wipe off with lint free tissue and put another drop of solvent in. allow soak in,
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Sounds like your black cartridge is either empty or clogged. Take out the black cartridge and press the print head against a moist paper towel. You should see a nice black rectangle, if you don't you could try placing the print head on a wet paper towel for a few minutes to wick out the ink (ink may seep through the paper towel so beware what surface you do this on). If after this there is still no ink flowing, buy a new cartridge.

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My F4180 has stopped printing with the black cartridge. I have checked with different cartridges and have also uninstalled the HP software fully and then made a new installation with all new driver. No...


It's like the ink is not flowing at the nuzzle! To check this you take some tissue paper, fold it so that is is a little padded. Press the black ink cartridge nuzzle (this is the bottom part where the ink comes from) on it. If black in is flowing well, the tissue ahould come out blotted with black ink. If it does not, it means either the ink is blocked or the is finished. Try this with every black ink cartridge you want to test. 

If see the blot of black and the problem persists, clean the "electronic" contact side of the cartridge with tissue soaked in a bit of methylated spirit. Do the same to the area it makes contact with inside the printer.

Then try to print.

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Brought 2 new black color inks for lexmark x8350, perform alignment several times and failed, when i set to print only the color will print where as the black color will not print clearly if it prints it...


Please remove the cartridges from the printer. Take a dry lint free paper towel and gently wipe the contacts on the back of the cartridge (not the bottom from where ink is present). Wipe the contacts inside the printer (on cartridge carrier). Please try to print the self test page.
Begin by disconnecting the power supply from the wall (not the back of the printer) for at
least "30 seconds." This is essential. Then plug the printer back in and follow these
steps:
1. Press the "Copy" button.
2. Press the "Menu" button.
3. Press the down arrow button once or until the screen displays "Maintenance."
4. Press the check mark button to select the "Maintenance" menu.
5. Press the down arrow button three times until the screen displays "Print Test Page."
6. Press the check mark button to select this. The Self-Test will start printing.
The self-test should at least print out a set of either black or color bars, if not both
(if you have a printer with both color and black installed simultaneously.) Should this
test fail, try it again without cartridges installed. If the self-test still fails to take
paper in and make sounds like the carrier is moving across the paper, this is a hardware
issue, and the printer will require service. If the self-test completes without any
cartridges installed, run the self-test again with the color cartridge installed. (If you
have both black and color cartridges, after this test, run the test again with just the
black cartridge installed.) If you find that either cartridge causes the self-test to fail
A technique to improve print quality is to try and clean the cartridge nozzles. You can clean the cartridge using the following steps given below:
Click on "Start," go to "All Programs," and down to the Lexmark. Click on the "Solution Center." Next, click on the "Maintenance" tab. Select "Clean to fix horizontal strips." This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean to fix horizontal strips" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution Center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge (or cartridges) from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean to fix horizontal strips" one more time. If this fails to address the problem, the entire procedure may need repeating.
If you have replaced your ink cartridge with a new one and are continuing to experience difficulties with print quality, please try cleaning and wicking the ink cartridge. If this fails to resolve the issue, the maintenance station may have an excess build-up of ink.
The maintenance station is located inside the printer on the right hand side. This is the same area where the cartridges sit when in the "idle" position. To access the maintenance station: Unplug everything from the back of your printer, open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fanbelt. On some models, the cartridge access will be very small, but the belt should still be visible. Take the top part of the belt and move it gently to the right.
***Note*** please do not pull outwards on the belt. The cartridges should come over towards the left side of the printer. The maintenance station will be on the right side on the bottom of the printer behind the fixed cover. Clean the area with several damp cotton swabs or damp papertowels until the build up of ink is removed.
Once the maintenance station has been cleaned you should "wick" the cartridges. Remove the cartridge from the printer. Get a clean damp paper towel and lay it on a flat surface. Set the ink cartridge right side up, with the ink nozzles touching the towel and hold in this position for about 15 seconds. Then wipe the nozzles across in one direction only (left to right). Repeat this process, each time using a clean spot on the paper towel, until it looks clean. Dab the cartridge on a dry towel to make sure that the ink is flowing.
After you have wicked the cartridges place them back into the printer, securing them into place. Plug the power back into the printer. Close the cover and click on "Old Cartridge Installed" on the "Control Program" screen. Once the printer has reset, run the "Clean Print Nozzles" page twice. This should resolve the issue.

your's tech expert
Jeeth

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2 Answers

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This may or may not work on your model

"Press and hold the paper feed, paper switch and the power switch.

Once the power light and paper light flashes twice and the other lights are flashing release the paper feed and paper switch "and then press the paper feed switch".

The power, paper and ink lights will flash twice. At this point the protection counter has been reset."

The Protection Counter referred to above prevents you from printing once the printed pages counter reaches a predetermined threshold.

If this doesn't work, let me know.

Regards,
Worldvet

Nov 11, 2008 | Office Equipment & Supplies

1 Answer

Inconsistent Print following installation of a new black ink cartridge


try head cleaning twice or thrice so as to improve the ink flow in the head. wish u success.

Jun 01, 2008 | Canon PIXMA iP1600 Printer

1 Answer

Prints without any errors but no ink on the paper.


if you have new print head assembly and cartridges, and waited for flow, and the printer is MECHANICALLY sound (not dropped or G-force damaged), then all that is left is improper cartridge installation. You may not have the cartridges fully inserted/, or maybe they are not PROPERLY inserted. Look for a snap when in place (and no wiggle). I suspect this is your problem, because one symptom you mention, ink accumulation INSIDE the head/cartridge cradle, is VERY rare -unless the cartridge is inserted improperly. The cartridges/head assemblies have VERY good seals to prevent leakage. Unless the o-rings/seals are damaged, leakage outside the seal just does not happen at all, normally.

*New head/cartridge installs can take several hours -sometimes even a day in cold weather, for small iP90-like printers to saturate the heads -and print.

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