Question about Cell Phones

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II opened the box and hooked up the power and turned the pad on and when it started, the time and everything appear along with nine dots. The screen seems to be locked. Please help!

Posted by sam thacker on


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Tom Carson

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The best thing you can do is take the phone into your provider. It might have a firmware problem, and in that case they might be able to flash it or advise you on the course of action to take. They can probably verify if the phone is good or bad, so that they can fix it, or you can return it.
Good luck, and hope this helps.

Posted on Apr 21, 2011


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