In one of your answers you stated that the person needed to make sure the cooktop was set up for the right fuel (lp/nat gas)
How do you do this by looking at the unit?
I have low flames for the btu ratings of the unit and the burners seem like they are starved for gas. I have natural gas supply that has been checked for blockage although not for pressure.
The gas regulator has a round "plug" in the middle of the top and one side is marked nat an one is marked lp you can tell which fuel the regulator is setup for by inspecting this plug. the orifices for the surface burners are marked with thier sizes (.073) for instance which I believe is thousandthsof an inch. also the orifice "spuds" as they are called will often have a drop of colored paint on them to further identify them for installation in the correct burner. checkyour carburation too. if the flame is noisy and trying to shoot up of the burner you could be getting too much air. close the air off a bit till you make a pretty flame two tone blue no yellow.
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