I suspect the drain hole or tube is clogged and needs to be cleaned out. Turn the unit OFF and remove the bucket. Look for a drain hole or tube at the top, where you removed the bucket. Using an 18" long, plastic Zip Tie (or something similar, that's flexible. NO wire coat hangers) that will fit into the hole or tube. Carefully insert it as far as you can, You will come to a bend in the tube, but try to gingerly move it past the bend. Once you have gotten it as far as the Zip Tie will allow, slowly remove it, while rotating it. This will dislodge any clogs. Be prepared for water to follow, once the Zip Tie is removed.
Hope this helped you to solve the problem, Lynn..
Hey friend, thanks for your post!
It sounds like your dehumidifier needs to be professionally cleaned. What could be causing the problem is a buildup on the inside of your dehumidifier where the water drains out and it is causing the water to not drain properly. Additionally, I would check to verify that the drain hole is tightly secured with the plug. I know you stated that the bucket is not leaking but have you removed it to verify? Please comment back if further assist is needed. -Matt
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