Question about Whirlpool GS6NBEXR Side by Side Refrigerator

1 Answer

Freezer not cold but fridge is cool

I have a side by side model number ED22RFXFW01 1999 refrigerator. The freezer started defrosting today and everything melted. The refridgerator still feels cool. I turned the freezer and fridge to its coldest settings and the freezer is cool-ish, but not freezing. The motor is still running. We bought this house, with the fridge, 3 years ago and have had no problems until now. We do NOT have any paperwork on it, so I don't know where to begin. ANY suggestions would be greatly appreciated!!

Posted by smasterson on

  • SVanderhoff Dec 04, 2008

    Roper by Whirlpool RS25AFXMQ00 07/03 - I opened the freezer this morning and things are defrosting. The refrigerator appears to be working fine.

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1 Answer

Anonymous

Quickest and cheapest way is to switch the unit off overnight. possibly missed a proper defrost cycle and evap.coil is blocked. when properly defrosted,switch on and you could be back on line

Posted on Aug 18, 2008

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1 Answer

Freezer is cold but refrigerator is not


The first thing you want to do is open the freezer and see if the fan inside there is running. The reason is the freezer cools the refrigerator side by circulating air from the freezer. If the fan is running then your problem is one or more parts of the defrost system is malfunctioned and in return your problem arises. There are three parts to the system, the defrost timer or in some cases control board, defrost thermostat also known as a bi-metal, and the defrost heater. The defrost system is set up to operate as so. The defrost timer or control board will turn the machine off, in some cases every 8 hours, some 12. During this time period the defrost heaters, located behind the freezer wall and rest underneath the evaporator, yet wires to them run up the side of it, are energized and emit heat that raises upward to melt the ice that has formed on the evaporator coils. The bi-metal or defrost thermostat is at the top of the evaporator. When the heat from the heater starts to reach the bi-metal, it breaks the circuit turning the heater off. The whole purpose of this is because the freezer cool the refridgerator side by drawing air across the coils and blowing to the other side via the evap fan motor. In my opinion, if you change one part of the defrost system change them all because usually when one part fails another will follow, so save yourself the time and the food loss, the cost difference is minute.
GE refridgerators have what they call a main dome control board. This is located on the back of the machine, usually closer to one side or the other and about halfway up the machine. This board really controls everything, even as far as the dispenser in the door. I personally think this is a poor design, even though they look awesome cosmetically. Locate your model number, usually in the refridgerator side somewhere, and go to www.repairclinic.com to order the part. This is becuase they have a return policy that no one can beat. If you install the part and it doesn't work they will take it back and refund you, where as any other part distributor have a no return policy on electronic parts. Good Luck, but you won't need it. This is an easy repair.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

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