Factory.settings how do i get my hp compaq presario v2000 lap top back to factory settings?

Hi,

According to what you have said, you might have created the Recovery disks after purchasing the notebook.Now you are trying to restore the notebook to factory settings, but they are not working.

Even you have tried to F11 options to restore notebook using the Recovery partition of your notebook.

Let me assist you in this regard.

If the recovery disks are not booting, then we have to check if the issue is with the disks or with the CD/DVD drive itself.

To check that, you need to try to boot with any other OS CD. If the notebook is booting with other OS disks, then the issue is with the Recovery disks itself.

Even F11 option is not working, you have to make sure that D: Recovery is not removed.

For your information, if the issue is with the Recovery disks, then you can purchase the Recovery disks from Hp at very low price.

You can order them from the below link:

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=500508

Under
CD-ROM order page - Recovery Discs you can order the place order for Recovery disks.