Lately I have been having trouble transfering music from my Rhapsody library to my Sansa c250. For example,when I transfer a 13 track cd, some tracks will transfer and some will not. An error message pops up saying "this track is not compatible with your portible device". From the same CD!? A couple of weeks ago this was not a problem. After 2 hours on the phone with Rhapsody tech supt,and trying every solution they suggested the problem remains. The tracks that can't be transfered play fine on my computer. Could the problem be with my MP3 player?
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Re: sansa c250 and rhapsody
I first suggest that you use Windows Media Player on transferring songs to the player. Rhapsody is a p**n in the a** when i use it to transfer songs to the player. Well back to the topic, make sure the device that you have is set to MTP when you are transferring songs to the player using rhapsody.. If it will not transfer format the player using Settings and then FORMAT if it did not work format the player in MSC mode. To do this, go to settings then to USB MODE then change it to MSC and then connect the player to the computer. After connecting the player to the computer ti will be detected as a removable disk drive. Right click on it then choose FORMAT make sure the file system is FAT32. THen after the format is done. Chnage the mode back to MTP then transfer a song using rhapsody. If all else fails using the windows mediaplayer program. Here are the instructions on using the windows media player program.
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Hello, robmshaw. I'd be happy to help! From the information you provided, I don't see any critical problems, I would just advise you to visit the site below and download these firmware updates. They will look for your Rhapsody application and your Sansa's newest available downloadable software which would probably problem solve the problem of you not being able to transfer your music. If this fails, I would recommend maybe looking to see if your computer's firewall option is on. Having this on would prevent you from transferring any content from your computer to the mp3 player. If it is on, try turning it off and see what happens. I hope this helped! :)
Your DB might be corrupt. Folow the delete procedure one more time:
Delete Music Files
1) Connect your Sansa to the computer.
2) Select Open device to view files using Windows Explorer on initial
3) Select the place where you want to delete music files from
4) Highlight and delete the music file/s or folder from My Computer\Sansa
e200\...\MUSIC folder. (You can also select from a variety of music
software programs to transfer/synchronize your files).
If that fails, go ahead and update the firmware - it will delete everything, and allow you to start over from scratch among other things.
modify the second CD by clicking on each individual song and giving it a title(It doesnt have to be the right song title you could put numbers also ex.1-13 if you wanted. just delete track in front of the numbers). That way the computer doesnt think that both of the cds are the samething
That means you will need to transfer one track to your device from rhapsody..the songs you have from rhapsody has a license in them...the licenses get renew every month..that means if you discontinue your service, you are not going to be able to play those songs...just try to transfer one track from rhapsody to your device and that will solve your problems...
If that particular computer is unable to update the music information when you transfer it to the player (and it does when other computers are used), it is highly probable that your Windows Media needs to be updated.
You could download Windows Media 10 or 11 from the Microsoft website since these updated versions contain the necessary MTP drivers that allow ID3 tag information to be synchronized to the M250 (and other Sansa players as well).
Also, you could manually edit the ID3 tag of the songs by right-clicking a music file, selecting "Properties", then finding the "advanced" button to display the ID3 information of that music file.
I hope this helps :)
i'm having a similar problem. every time i sync new music my computer tells me its on, but the tracks aren't on the player. it also refreshes every time i turn it on, which takes forever amd is getting really annoying. could this have something to do with my new microSD card?