Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

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Sansa c250 and rhapsody

Lately I have been having trouble transfering music from my Rhapsody library to my Sansa c250. For example,when I transfer a 13 track cd, some tracks will transfer and some will not. An error message pops up saying "this track is not compatible with your portible device". From the same CD!? A couple of weeks ago this was not a problem. After 2 hours on the phone with Rhapsody tech supt,and trying every solution they suggested the problem remains. The tracks that can't be transfered play fine on my computer. Could the problem be with my MP3 player?

Steve

Posted by schoeny2 on

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Anonymous

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I first suggest that you use Windows Media Player on transferring songs to the player. Rhapsody is a p**n in the a** when i use it to transfer songs to the player. Well back to the topic, make sure the device that you have is set to MTP when you are transferring songs to the player using rhapsody.. If it will not transfer format the player using Settings and then FORMAT if it did not work format the player in MSC mode. To do this, go to settings then to USB MODE then change it to MSC and then connect the player to the computer. After connecting the player to the computer ti will be detected as a removable disk drive. Right click on it then choose FORMAT make sure the file system is FAT32. THen after the format is done. Chnage the mode back to MTP then transfer a song using rhapsody. If all else fails using the windows mediaplayer program. Here are the instructions on using the windows media player program.

http://www.sandisk.com/Retail/Default.aspx?CatID=1468

Posted on Aug 22, 2008

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