Question about HP Photosmart C4180 All-In-One InkJet Printer

1 Answer

Starting up After switching on power for the first time I got a message to install cartridges. When I opened the print cartridge door the print carriage didn't move to the right and the display shows a message on a black rectangle "Turn power off, then on again" with the power push button light blinking. When I press the power button the message comec back after a few seconds. Even I disconnect the device from the mains and power up again it behaves in the same manner. Could you please help me rectify this? Tadeusz

Posted by teddy50 on

  • teddy50 Aug 09, 2008

    In Step 2 when I reconnect power after 30 sec there is only a short flash of the power pushbutton and the printer turns off. Pressing the button doesn't turn the printer on. Only when I disconnet power for a while and reconnect it the printer turns on showing the error message.

    I tried to reset it by connecting power with the buttons OK and HELP pressed and held and then the error message didn't appear but instead I got a still image showing a pushbutton symbol and a series of characters below it. I associate the problem with the carriage as the error message first occured when I opened the door and the carriage attempted to move but it was blocked. Perhaps this will be helpful to diagnose the fault.

    Regards



    Tadeusz

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1 Answer

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  • 180 Answers

1. Plug the printer directly to the wall outlet.
note : do not use any power surge. just plug the unit directly to the wall outlet
2. Reset the printer by unplugging the power cord at the back of the printer while its still on. Plug the power cord after 30 seconds

Posted on Aug 09, 2008

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1 Answer

How do I change the ink in hp officejet 5510


Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access doorc00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridgec00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tapec00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridgec00034769.jpg
  5. Close the print-carriage access door.
Back to top Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

Feb 08, 2011 | HP Officejet 5510 All-In-One Thermal...

1 Answer

Put new ink in printer. got the message "carriage jam" checked ink to see if correctly installed...it was. tried to use it again and same message appeared. Did as was instructed on Kodak...


Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

Dec 15, 2010 | Office Equipment & Supplies

1 Answer

False paper jam message


Check the following Steps to Fix Hp printer carriage jam :
  • Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.
  • Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.
  • Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.
  • Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed papaer out.

Sep 29, 2010 | Office Equipment & Supplies

1 Answer

The printer cartidge carrier keeps jamming. How


Solution
Follow these steps until the error message is resolved.
Step one: Turn the All-in-One off and on again

1. Press the On button ( ) to turn the product off.
2. Press the On button ( ) again to turn the product on.

If the error message is not resolved, continue to the next step.
Step two: Clear any paper jam
1. Turn off the product and unplug the power cord.
2. Turn the product around to access the back of the product.
3. Open the rear access door:
1.Locate the tab on the left side of the door and press it toward the right. The door will shift slightly to the right.
2. As the door shifts to the right, pull the door out slightly to release.
3.When the door is released, gently remove the door by sliding the door out and to the left.

4. From the rear access opening, gently pull the jammed paper out of the rollers.
5. Replace the rear access door:
1.Insert the two posts on the right of the door into the holes on the right side of the opening.
2.Press the tab on the left side of the door toward the right. The door will shift slightly to the right.
3.As the door shifts to the right, push in the left side of the door to lock it into position.
6.Reconnect the power cord and turn the product on.

If the error message is not resolved, continue to the next step.
Step three: Make sure that the print carriage can move freely
Follow these instructions to make sure the print carriage can move freely.

1.With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
2.Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
4.Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
You may have to reach through the output paper tray to access the print carriage.
5.Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
6.Press the On button to turn on the product.

Step four: Remove the print cartridges
Improper placement or installation of the print cartridges can cause a carriage stall error condition. Follow these instructions to remove the print cartridges.

1.Make sure the printer is turned on.
2.Open the print cartridge access door, and then wait until the print carriage is idle and silent.

3.Press down lightly on the end of each print cartridge to release it.
*
The tri-color print cartridge is on the left.
*
The black or photo print cartridge is on the right.

4.Slide both cartridges out and place them on a clean sheet of paper.

5.Disconnect the power cord.
6.Move the carriage all the way to the left with your hand.
7.Close the print cartridge access door.
8.Reconnect the power cord.
9.Turn the product on, if necessary.

If the error message is resolved, the placement of the print cartridges caused the problem. Complete Step five: Reinstall the print cartridges. There is no need to complete any steps after Step five.
If the error message is not resolved, complete Step five: Reinstall the print cartridges, and then continue with the subsequent steps.
Step five: Reinstall the print cartridges
Follow these instructions to reinstall the print cartridges.

1. Make sure the product is turned on, and then install the proper print cartridges:
1.Hold the print cartridge so that the nozzles are down and the contacts face toward the printer.
2.Place the cartridge in front of the correct slot.
*
Tri-color cartridges are marked with a triangle and go into the left carriage slot.
*
Black cartridges are marked with a square or pentagon and go into the right carriage slot.

3.Push the cartridge firmly into the slot until it snaps into place.

2.Close the print cartridge access door.
3.Align the print cartridges.
1.Press OK at each of the prompts on the control panel to start print cartridge alignment.
2.After the page prints, alignment is complete.
4.Try the print job again to see if this step resolved the issue.

If the error message is not resolved, continue to the next step.
Step six: Make sure the control-panel faceplate is correctly installed
If the front panel faceplate (overlay) is already installed, and your product has been working for some time, do not attempt to re-install the faceplate. Press firmly on the faceplate to make sure it is fully seated, and then continue to Step seven: Plug the product directly into a wall outlet.
If the product has not been set up before, follow these instructions to make sure the front panel faceplate is correctly installed.

1.Position the control panel faceplate above the product.
2.Press down firmly on all edges of the faceplate to secure it.

3.Try the print job again to see if this step resolved the issue.

If the error message is not resolved, continue to the next step.
Step seven: Plug the All-in-One directly into a wall outlet
Follow these instructions to make sure that the product is properly connected to a suitable power source.

1.Make sure that the computer and the product have a three-prong power plug.
2.Unplug the power cable from the back of the product.
3.Unplug the product cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet.
4.Plug the power cable into the back of the product.
5.Try the print job again to see if this step resolved the issue.

If the error message is resolved, you do not need to continue with the rest of the instructions on this page.
If the error message is not resolved, continue to the next step.
Step eight: Perform a partial reset
Follow these instructions to perform a partial reset of the product.

1.Turn the product off by pressing the On ( ) button.
2.Unplug the power cord from the back of the product.
3.Plug the power cord back into the product.
4.Turn the product on by pressing the On ( ) button.

If the error message is not resolved, continue to the next step.
Step nine: Print a self-test page
Follow these instructions to print a self-test page.

1.Load letter, A4, or legal unused plain white paper into the paper tray.
2.Press the Setup ( ) button until Print Report appears, and then press the OK button. Self-Test Report appears on the control panel display.
3.Press the OK button.
The product prints a self-test report.

If the error message is not resolved, continue to the next step.
Step ten: Service the All-in-One

Jan 26, 2010 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

How do i clear a cartridge jam on my hp all in one printer


Hi,
Is the paper feeding crooked and catching on the carriage? If so, remove the rear access door and clean the feed rollers with a damp cloth.
some other resion is The print carriage is the part that holds the print cartridges. Carriage blocked or jammed messages may occur for these reasons:
A paper jam was cleared from the front instead of the back on models that have a rear access door.
The print cartridges were installed incorrectly.
There is some obstruction in the path of the print carriage.
Open the print cartridge access door of the all-in-one so that the print carriage can be accessed.

Thanks,

Dec 03, 2009 | Computers & Internet

1 Answer

How do i change ink?


If iam not wrong you want to replace the Ink Cartridge. Please follow the below mentioned instruction.

Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access doorc00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridgec00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tapec00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridgec00034769.jpg
  5. Close the print-carriage access door.
Back to top Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .
Regards,
Shrey

Oct 08, 2009 | HP Officejet 5510 All-In-One Thermal...

1 Answer

Print cartridge carriage is stalled


Hi,
There are a few steps to follow to check the Printer.

Step one: Turn the All-in-One off and on again
  1. Press the On button to turn the product off.
  2. Press the On button again to turn the product on.
If the error message is not resolved, continue to the next step. Step two: Clear any paper jam Follow these instructions to clear a paper jam. CAUTION: All paper jams must be removed from the back of the product through the rear access door. Pulling the paper from the front of the product rotates the paper feed roller in the wrong direction and can damage the product.
  1. Turn off the product and unplug the power cord.
  2. Turn the product around to access the back of the product.
  3. Open the rear access door:
    1. Locate the tab on the left side of the door and press it toward the right. The door will shift slightly to the right.
    2. As the door shifts to the right, pull the door out slightly to release.
    3. When the door is released, gently remove the door by sliding the door out and to the left.
    1. From the rear access opening, gently pull the jammed paper out of the rollers.
    NOTE: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the product. If all the pieces of paper are not removed from the product, more paper jams are likely to occur.
    1. Replace the rear access door:
    2. Insert the two posts on the right of the door into the holes on the right side of the opening.
    3. Press the tab on the left side of the door toward the right. The door will shift slightly to the right.
    4. As the door shifts to the right, push in the left side of the door to lock it into position.
    5. Reconnect the power cord and turn the product on.
    Step three: Make sure that the print carriage can move freely Follow these instructions to make sure the print carriage can move freely.
    1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
    2. Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
    3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
    4. Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You may have to reach through the output paper tray to access the print carriage.
    5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
    6. Press the On button to turn on the product.
    If the error message is not resolved, continue to the next step. Step four: Remove the print cartridges Improper placement or installation of the print cartridges can cause a carriage stall error condition. Follow these instructions to remove the print cartridges.
    1. Make sure the printer is turned on.
    2. Open the print cartridge access door, and then wait until the print carriage is idle and silent.
    Press down lightly on the end of each print cartridge to release it.
    • The tri-color print cartridge is on the left.
    • The black or photo print cartridge is on the right.
    Slide both cartridges out and place them on a clean sheet of paper. CAUTION: Do not touch the ink nozzles or copper-colored contacts. Touching these parts could result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.

    1. Disconnect the power cord.
    2. Move the carriage all the way to the left with your hand.
    3. Close the print cartridge access door.
    4. Reconnect the power cord.
    5. Turn the product on, if necessary.
    6. If the error message is resolved, the placement of the print cartridges caused the problem. Complete Step five: Reinstall the print cartridges. There is no need to complete any steps after Step five.
    If the error message is not resolved, complete Step five: Reinstall the print cartridges, and then continue with the subsequent steps. Step five: Reinstall the print cartridges step 6, Partial reset Follow these instructions to perform a partial reset of the product.
    1. Turn the product off by pressing the On button.
    2. Unplug the power cord from the back of the product.
    3. Plug the power cord back into the product.
    4. Turn the product on by pressing the On button
    1. Load letter, A4, or legal unused plain white paper into the paper tray.
    2. Press the Setup button until Print Report appears, and then press the OK button. Self-Test Report appears on the control panel display.
    3. Press the OK button. The product prints a self-test report.
    Hopefully fixing the problem for you
    Regards
    Richard.

    Apr 26, 2009 | HP PSC 1610 All-In-One InkJet Printer

    1 Answer

    How do you change an ink cartridge on a HP officejet 5510 printer?


    Replacing the print cartridges
    1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door c00034766.jpg
    2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge c00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
    3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape c00034768.jpg
    4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge c00034769.jpg
    5. Close the print-carriage access door.
    Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
    1. When the message displays, press OK . The HP Officejet will print an alignment page.
    2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
    3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

    Aug 11, 2008 | Office Equipment & Supplies

    2 Answers

    Hp psc 1610 all in one


    Step one: Turn the All-in-One off and on again
    Press the On button ( ) to turn the product off.
    Press the On button ( ) again to turn the product on.
    If the error message is not resolved, continue to the next step.
    Step two: Clear any paper jam
    Follow these instructions to clear a paper jam.
    CAUTION: All paper jams must be removed from the back of the product through the rear access door. Pulling the paper from the front of the product rotates the paper feed roller in the wrong direction and can damage the product.
    Turn off the product and unplug the power cord.
    Turn the product around to access the back of the product.
    Open the rear access door:
    Locate the tab on the left side of the door and press it toward the right. The door will shift slightly to the right.
    As the door shifts to the right, pull the door out slightly to release.
    When the door is released, gently remove the door by sliding the door out and to the left.
    Figure 1: Open the rear access door
    From the rear access opening, gently pull the jammed paper out of the rollers.
    NOTE: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the product. If all the pieces of paper are not removed from the product, more paper jams are likely to occur.
    Replace the rear access door:
    Insert the two posts on the right of the door into the holes on the right side of the opening.
    Press the tab on the left side of the door toward the right. The door will shift slightly to the right.
    As the door shifts to the right, push in the left side of the door to lock it into position.
    Reconnect the power cord and turn the product on.
    If the error message is not resolved, continue to the next step.
    Step three: Make sure that the print carriage can move freely
    Follow these instructions to make sure the print carriage can move freely.
    With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
    Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
    Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
    Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
    You may have to reach through the output paper tray to access the print carriage.
    Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
    Press the On button to turn on the product.
    If the error message is not resolved, continue to the next step.
    Step four: Remove the print cartridges
    Improper placement or installation of the print cartridges can cause a carriage stall error condition. Follow these instructions to remove the print cartridges.
    Make sure the printer is turned on.
    Open the print cartridge access door, and then wait until the print carriage is idle and silent.
    Figure 2: Opening the print cartridge access door
    Press down lightly on the end of each print cartridge to release it.
    The tri-color print cartridge is on the left.
    The black or photo print cartridge is on the right.
    Figure 3: Removing the tri-color cartridge
    Slide both cartridges out and place them on a clean sheet of paper.
    CAUTION: Do not touch the ink nozzles or copper-colored contacts. Touching these parts could result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.
    Figure 4: Do not touch the copper electrical contacts or the ink nozzles
    Disconnect the power cord.
    Move the carriage all the way to the left with your hand.
    Close the print cartridge access door.
    Reconnect the power cord.
    Turn the product on, if necessary.
    If the error message is resolved, the placement of the print cartridges caused the problem. Complete Step five: Reinstall the print cartridges. There is no need to complete any steps after Step five.
    If the error message is not resolved, complete Step five: Reinstall the print cartridges, and then continue with the subsequent steps.
    Step five: Reinstall the print cartridges
    Follow these instructions to reinstall the print cartridges.
    NOTE: Make sure the cartridges are compatible. Compatible cartridges are listed in the product Users Guide and in the Printer Toolbox software.
    Make sure the product is turned on, and then install the proper print cartridges:
    Hold the print cartridge so that the nozzles are down and the contacts face toward the printer.
    Place the cartridge in front of the correct slot.
    Tri-color cartridges are marked with a triangle and go into the left carriage slot.
    Black cartridges are marked with a square or pentagon and go into the right carriage slot.
    Figure 5: Correct cartridge placement
    Push the cartridge firmly into the slot until it snaps into place.
    Figure 6: Inserting the print cartridges
    Close the print cartridge access door.
    Align the print cartridges.
    Press OK at each of the prompts on the control panel to start print cartridge alignment.
    NOTE: The cartridge alignment might take a few minutes.
    After the page prints, alignment is complete.
    Try the print job again to see if this step resolved the issue.
    If the error message is not resolved, continue to the next step.
    Step six: Make sure the control-panel faceplate is correctly installed
    If the front panel faceplate (overlay) is already installed, and your product has been working for some time, do not attempt to re-install the faceplate. Press firmly on the faceplate to make sure it is fully seated, and then continue to Step seven: Plug the product directly into a wall outlet.
    If the product has not been set up before, follow these instructions to make sure the front panel faceplate is correctly installed.
    Position the control panel faceplate above the product.
    Figure 7: Positioning faceplate
    Press down firmly on all edges of the faceplate to secure it.
    Figure 8: Pressing down firmly
    Try the print job again to see if this step resolved the issue.
    If the error message is not resolved, continue to the next step.
    Step seven: Plug the All-in-One directly into a wall outlet
    Follow these instructions to make sure that the product is properly connected to a suitable power source.
    Make sure that the computer and the product have a three-prong power plug.
    Unplug the power cable from the back of the product.
    Unplug the product cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet.
    Plug the power cable into the back of the product.
    Try the print job again to see if this step resolved the issue.
    If the error message is resolved, you do not need to continue with the rest of the instructions on this page.
    NOTE: If the product prints when plugged directly into a wall outlet while unplugged from any power strips or surge suppressors, the power strip or surge suppressor may not be allowing sufficient voltage to reach the product.
    If the error message is not resolved, continue to the next step.
    Step eight: Perform a partial reset
    Follow these instructions to perform a partial reset of the product.
    Turn the product off by pressing the On ( ) button.
    Unplug the power cord from the back of the product.
    Plug the power cord back into the product.
    Turn the product on by pressing the On ( ) button.
    If the error message is not resolved, continue to the next step.
    Step nine: Print a self-test page
    Follow these instructions to print a self-test page.
    Load letter, A4, or legal unused plain white paper into the paper tray.
    Press the Setup ( ) button until Print Report appears, and then press the OK button. Self-Test Report appears on the control panel display.
    Press the OK button.
    The product prints a self-test report.
    If the error message is not resolved, continue to the next step.
    Step ten: Service the All-in-One
    If you have completed all the steps listed above and are still experiencing a problem, service the product.

    Aug 05, 2008 | HP PSC 1610 All-In-One InkJet Printer

    1 Answer

    Paper jam?


    Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:
    • Verify that the print cartridge door is closed.
    • The print carriage may be jammed, follow these steps to correct the problem:
      1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
      2. Disconnect the power cord from the all-in-one.
      3. Remove both print cartridges.
      4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
      5. Close the print cartridge access door.
      6. Plug the power cord back in.
      7. After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
      8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
    • Try to make a copy. If the all-in-one pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism. Contact HP for assistance.

    Nov 01, 2007 | HP PSC 1410 All-In-One InkJet Printer

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