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Is this a new HP cartridge and the correct one for your printer? If it is a refilled cartridge, try replacing with a brand new HP cartridge.
Next try cleaning the contacts on the cartridge and the cartridge carrier. (While you are at it, make sure that there is no left over tape on the cartridge or other issues blocking the cartridge) To clean have distilled water and lint free clothes available. Bottled water and coffee filters will work. Tap water is not a good choice for this. With the printer on, open the printer cover and wait for the unit to stop moving the carriage. Remove the right cartridge and then unplug the printer. Then dampen your first cloth (wring out any excess water with your fingers), wipe the electrical contacts until no excess ink or any dirt remains. Do not touch the ink nozzles.
With another damp cloth, wipe the contacts in the cartridge carrier.
Either let everything sit for 10 minutes or dry with another lint free cloth. Reinsert the cartridge, making sure that the cartridge is fully seated in the carrier. Then plug in the printer. Finally close the printer cover.
Check if your error persists. If it does, try cleaning the contacts again. If the error repeats again, try a new cartridge if you haven't yet done this step. If a new cartridge fails to solve the problem, check if the cartridge is under warranty. If it is, contact HP.
One option is to try printing with the right hand cartridge removed. This will provide grey-scale documents if black is left in. If you only have the color cartridge in place, your pictures may look odd.
What you could try do is to remove both cartridges, close cartridges cover
Unplug printer for awhile, at least 30 minutes
Plug in printer and wait until printer stop
Reinstall both cartridges
This is to let the printer reset and do a new installation of ink cartridges
make sure that the housing that holds the cartridges are clean at the contacts, this can be done with the machine turned off and unplugged, clean the contacts with warm water and a damp cotton bud not wet and then dry it with a paper towel.
make sure everything is dry before turning the printer back on, if this doesnt work then it needs a service.
Most HP cartridges have a specific life, no matter if you use it or not. You should check the cartridge life - its printed on the cartridge itself. If its in date and broken you can get a free replacement from HP. Try a new cartridge first.
If you are still getting an error message after changing the cartridge and your printer is no longer in warranty, its normally cheaper to throw it away than get it fixed. If its in warranty, call HP. They normally replace very quickly.