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From doing my research, I have found that the 50C Error message comes from the cartridge, usually if it has been refilled. If this cartridge is new, please return it to the place of purchase for a new one or a refund.
Here's what happens when you refill the Dell Series 2 ink cartridges. There is a sensor in them that cannot be reset.
Dell ink cartridges can only be purchased at Staples, Walmart or Dell's website.
Dell ink cartridges have a sensor that reports the ink level as low
once it reaches a certain level. The sensor can not be reset. If you
refill an ink cartridge that previously reported low ink, it may print
fine, but the sensor will always report low ink. Buying or replacing
ink cartridges with new Dell cartridges will resolve the low ink
Dell discourages ink refills. Refilling ink may lead to print
quality problems, and even eventual hardware problems.
if u have not refilled ur cartridge and u still get this error i suggest u buy a new cartridge.....
Try find another printer(same model- says printer B)...take printer head from printer B to your printer(says printer A),use your ink cartridge and test your printing....if all color seen on paper, then the problem is your printer head, to make sure is it true or not, use printer head from printer A into printer B.see the result...
how long have the cartridges sat? I've noticed after about a week, that dell ink clogs up. Also, Lexmark makes most Dell printers. In my time as a cartridge refiller, we blow through dells and lexmarks and when they **** out, usually it acts like it prints, but nothing comes out printed, only blank pages
Do check the option and make sure that you have not inadvertently set it to black only- This could be computer wise or on the A940 panel.
If you are sure all is well here
Remove the scanner software and reinstall.
Email Dell to See what they have to say