I have a new comp. and i have lost the software for my rca th1602-a and i cant sinc from windows media. can you help?

my RCA pearl mp3 player will not go from the first setting and i cant listen to the music.

1. Are you hooked into the USB 2.0?
2. Which features are grayed out?

You might have to upgrade the firmware at http://download.rcaaudiovideo.com/downloads/digital_audio/digital_audio_firmware/PEARL_066F_855C_0_1250_A.exe

this is an old mp3 so i really cant tell u what why this happens

My solution to a Pearl TH1602-A stuck on the pearl screen:

Download the firmware upgrade from RCA's website, run it.
RCA PEARL FIRMWARE DOWNLOAD window should open.
Remove battery from Pearl, keep out.
Press PLAY and hold while plugging into USB port,
when "initializing" progress bar moves, let go off play button.

On my windows, it installed some software and asked me to reboot. After the reboot I re-ran the Pearl firmware file and about 30 seconds later the start button was now available.

Click it. However, You will loose your music on the internal storage.

Unlike iPods, you do not need special software to load music onto the RCA TH1602. Once it is plugged into a computer, it will show up as a drive letter and you can simply compy music folders over to it.

The first time I tried to restore the firmware in my Pearl it would not recognize it. I had to follow all the troubleshooting instructions that popup when you run the software. Basically, try taking the battery out and waiting 10 seconds or so. Run the software and read all the instructions at the bottom of the popup window. then hold the play button, plug your player in, and keep holding that button until the software recognizes it. It works.

http://support.rcaaudiovideo.com/downloads.aspx?product=396

what you need is here

I think you misunderstand what I posted.I fact,I have not bought th1611 or th1602,I just want to know what the differences between them and the quality of RCA mp3.Now I decide to buy philips sa2525.
Thanks.

when it says download updated version, ignore. Better yet don't use RCA software at all. Use your windows media player(version 10 or better). Click on file wanted to start media player. Then click on "now playing" and display item or all chapters if audio book is being played. Plug in RCA and drag item(s) to working area of Media Player. Hit sync. and finito!

You should be able to force the Pearl into recovery mode by removing the battery, then hold down the "Play" button while inserting into USB port, after a few seconds, Windows should detect "USB Human Interface Device" (see Device Manager). Now you should be able run the firmware update. Worked for mine after it froze up one day and would not be detected as a USB device by Windows.