Jacuzzi BK37959 White Era?? Two-Piece Elongated Toilet BK37 Logo
Posted on Apr 17, 2011
Answered by a Fixya Expert

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I have a 3 yr old jacuzzi 3 inch value /flapper. need to replace the complete inside tank and gaskets to stop leaking.loew s is the place i went to purchase parts but they do not have them.no one has these parts.

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  • Expert 155 Answers
  • Posted on Apr 17, 2011
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A local plumbing suppy may have it or order it for you... worth calling a well known local outfit...and having a chat with a live person.

Otherwise call Guillens Supply 1 800 222 7855
www.guillens.com

Their website is maddening.. unless you have specific part numbers from the owners manual or can access a parts diagram.. a phone call or email request or even a fax would be better.

Be very clear about what parts you need..

Best of luck

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Related Questions:

0helpful
2answers

About every 20 minutes or so, more water is released into the bowl from the tank. Toilet is less than 1 yr old ,model 4021

The flapper that stops water from entering the bowl after flushing needs adjustment. The chain is probably to short.
0helpful
1answer

The water in the tank continues to leak out and the tank has to continue to refill. I have replaced the flapper, I have taken the tank off the toilet and check gasket alignment. The tank does not leak...

There are only a coulple of places that the toilet could leak or, overflow and give you this problem. When you replaced the flapper valve, did it have an extra piece of rugger on it? Universal flappers have a round piece on them that are designed to fit over the overflow tube. If you flapper had this piece and you don't have need for it, you need to cut that out, if the flapper "hooks" to the overflow assembly. Leaving that piec on can contort the shape of the flapper and make it so it won't seal. If you are noticing constant movement(slight swirl) in the bowl, make sure the back tank is not constantly overflowing into overflow tube. If this is the case, your water level is too high. You will either need to adjust the water level and/or replace the fill valve. If you can hear the toilet running or leaking, push down on the flapper, if it stops, you have a problem with the flapper and/or the chain adjustment. When you install the flapper, you have ton make sure the chain is long enough to let the flapper fall and seal but, not so long that it can tangle or get between the the flapper and it's seal below it.
0helpful
1answer

Please tell me how to replace the gasket on the flapper assy.

flapper.jpgFlapper or flush valve needs servicing
First try cleaning minderal deposits from around the valve seat. This can keep the flapper valve from sealing properly and allow water to seap into the bowl. First turn of the water and flush the toilet to empty the bowl. You can unhook the flapper valve to get it out of the way. Using emery cloth scrub the inside of the valve seat to remove the mineral deposits. Next coat the valve seat with petroleum jelly to help the flapper valve make a tight seal. Replace the flapper valve, turn on the water and check to see if the water still leaks.
If the flapper valve is old it may be deformed. In this case you will need to replace it. You can unhook the valve and remove the lift chain from the valve. Be sure to purchase a similar size replacement valve.
If the valve seat is damaged you will need to replace the entire flush-valve assembly. You will need to remove the tank to do this. Be certain to turn off the water supply and flush the tank to drain it. You might also want to place newspaper and towels on the floor to soak up any water that may leak out. Using and adjustable wrench loosen the nuts at the supply tube and push the tube aside. Next, use a flat-head screwdriver to hold the bolts inside the tank still while using an adjustable wrench to loosen the nut on the bottom of the tank. You will then be able to lift the tank off of the bowl. Lay the tank on the newspapers or towels.
To replace the flush-valve assembly first remove the old one by unscrewing the locknut on the bottom of the tank. Use a hacksaw to cut the new overflow pipe to 1/2 ince below the tank top. Put plumber's putty on the washer at the base of the flush-valve assembly and push the assembly against the tank opening, removing any excess putty. Use a monkey wrench to tighten the locknut. Replace the gasket over the locknut and replace the tank on the bowl and reassemble them.
g and adjustable wrench loosen the nuts at the supply tube and push the tube aside. Next, use a flat-head screwdriver to hold the bolts inside the tank still while using an adjustable wrench to loosen the nut on the bottom of the tank. You will then be able to lift the tank off of the bowl. Lay the tank on the newspapers or towels.
To replace the flush-valve assembly first remove the old one by unscrewing the locknut on the bottom of the tank. Use a hacksaw to cut the new overflow pipe to 1/2 ince below the tank top. Put plumber's putty on the washer at the base of the flush-valve assembly and push the assembly against the tank opening, removing any excess putty. Use a monkey wrench to tighten the locknut. Replace the gasket over the locknut and replace the tank on the bowl and reassemble them.
0helpful
1answer

I need to replace the flappers on 2 Jacuzzi toilets. I have the numbers from inside the tank but cannot find any on line source to order the replacements. Can you help me? zip code 94901

This site is an authorized Jacuzzi distributor.

http://www.guillens.com/index.jsp?path=find

If the link does not take you to the selection of Jacuzzi toilet flappers, select Jacuzzi for the Brand and 'toilet flapper' in the search filed at the top of the page. Click FIND.
Mar 15, 2011 • Home
0helpful
2answers

Water keeps leaking into the bowl and runs continusly

The toilet tank valve needs adjusting for a lower water level in the tank; or the valve is faulty and needs replacing. I can't tell you how to adjust it without knowing what type you have. Many of them have a screw in the very top which when turned will change the tank water level at which the valve shuts off the water.

Charlie
1helpful
1answer

Jacuzzi sent me new rubber gasket for attaching flapper assembly to tank-(held in place with a large white plastic nut) Does the totally flat side of the rubber washer face the tank or away from the tank?...

The rubber washer goes to the inside of the tank under the flush valve which gets screwed on with the large plastic nut on the bottom side of the tank. Then the foam gasket fits over the plastic nut which goes into the toilet bowl hole for the water to flow into the bowl. Tank needs to be removed from the toilet bowl.
0helpful
1answer

Need a flapper for the EZ 37/959 Jacuzzi toilet.

Lets see do you have a LOEWS, HOME DEPOT, or MENARD'S in your area? You can also go to the Jacuzzi website and pay out the yang for a flapper. Is there really a difference betwenn Jacuzzi and Kohler must be something special, sounds ritzy does it have jets around the bowl for comfort of ride or something, must be nice but to each his/her own. Good Luck!
2helpful
2answers

Toilet tank looses water over time

As long as there is no water leaking from the tank to bowl connection, you are OK. You would know if it was leaking here, because you would have water dripping out onto the floor.

Verify that the water level in your tank is below the top of your new flush valve's overflow tube. If the water level comes to the top, it will overflow into the toilet bowl. This can be easily fixed with an adjustment to the fill valve.

If the water is not overflowing into this tube, then the only way you can lose water is through the flapper. You said you changed the flush valve, which would have come with a new flapper attached to it, but maybe buy a new flapper and see what happens???
0helpful
2answers
1helpful
1answer

Water leaks from tank to bowl till water level in the tank is jus

Yes. You will have to remove your tank from the bowl to replace the defective fill stack(the tube thing your flapper is attached to) it is not as hard as it seems.First remove water supply tube.Then remove the through the tank bolts. should be two of them. Lift off and turn tank upside down. remove spud gasket. Unscrew old stack. You should be able to get a universal kit to work with your tank and should come with all new parts including new flapper and spud gasket. You will need new through the tank bolts and note the sequence of assembly to get water tight seal on tank. Hope this helps
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