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Norstar 7310 forwards to Voicemail

I have one 7310 on our system that won't roll to the second line. it forwards straight to voicemail when the person is on the first line. Ideas

Posted by bobrdr on

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Ionakai

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Your technician needs to program "lhk 1" for your ext from the Phone system maintenance terminal for a call to roll to the 2nd line.
Jansa

Posted on Aug 11, 2008

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Sounds like the phone is set for Call Forward Busy/ No Answer instead of Call Forward No Answer. If you cahnge it call forwarding it should work correctly. ....Mike

Posted on Aug 08, 2008

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You may download a copy of the manual at http://www.home-electronics.net/ge/pc/IB/29490GE2_IB.pdf.

The 29490 isn't an answering machine. To set up the voicemail, please consult the documentation for whatever answering machine or voicemail system you have on your phone line.

Call forwarding is a service provided by your telephone company. With many systems, dial * 7 2, wait for a second dial tone, then dial the number to forward to. Answer that other phone to confirm. Dial * 7 3 to cancel. If these instructions don't work then contact your telephone company for their instructions regarding call forwarding.

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Hii pls chk for all saved contacts, the option "send calls directly to voicemail" is unchecked.
and also verify that the following are unchecked under: Call Settings-->Call forwarding

1-Forward when busy
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If the problem still occurs contact your customer care executive.

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When i try to Activate The Call Forwarding by changing the Voice Calls number i get the message Request Not Successful. Due to this when a second person calls my cell when i use it, it goes straight into...


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Jun 12, 2011 | Motorola Mobility Karma QA1 Cell Phone

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My i265 goes straight to voicemail and doeasn't allow me to answer.


Per the Sprint support site at http://search.sprint.com/inquiraapp/ui.jsp?ui_mode=answer&prior_transaction_id=2&iq_action=5&answer_id=33554455&highlight_info=6293864,0,6&turl=http%3A%2F%2Fsupport.sprint.com%2Fsupport%2Farticle%2FSet_the_number_of_rings_for_voicemail%2Fcase-ev207663-20090626-084943#__highlight&id16=voice+mail :
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This setting can't be changed. However, on your Sprint phone, you can change your ring tone to one that reduces or increases the number of rings you hear before an incoming call rolls to voicemail.
For details about setting up and changing your ring tones, refer to the user guide for your phone."
If this is not the problem with your phone I suggest you call their support line:

Call *2 from your cellular phone or 888-211-4727 (Sprint phones) or 800-639-6111 (Nextel phones)
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Nortel T3716E send calls to voicemail HELP!


Sounds like the call forward no answer isn;t set up on your extension. The first thing to do is to find out what the voice mail pilot number is. That's done by pressing feature 982. The display should say "set:xxx". The set number provided is the voicemail pilot number. Next you'll need to enter system programming. Programming is done on 7310, 7324 and 7316 type sets. Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change call forward no answer on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the show key (top right arrow) .
The display say foward no answer.
press theshow key (top right arrow)..
The display should say none. Press the chng key and enter in the voice mail pilot number. press the show key again (top right arrow) To review the rings til forward. Press the chng key if you wish to change the ammount of rings til answered. Press the release key when finished

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sounds like you are call forwarded. But to know this you should plug in a phone that has a display. Also it depends on your system, being a 3XXX series phone you most likely have a CTX and the call forwarding codes can be found here
http://guides.idacomusa.com/

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It's not and they're idiots. The hunt sequence you describe CF-No answer is part of their arrangement, probably Centrex/Centranet.

This is one of the sloppiest setups they can possibly give you, but it relates to destinations for CF busy and CF no answer. Get someone who has a clue and tell them to adjust the time on the No Answer part, or, better yet, give you something that really works.

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Our phone is forwarded straight to voicemail. How


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