Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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Fridge frozen Our Whirlppol fridge has been freezing our food for about 4 weeks now. The freezer side is fine. Despite upping the temperature to +5 there's no effect. Does this mean the thermostat has gone?! Any ideas welcome. Penny & Vince

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john gagnon

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Hi thanks for the question yes would replace the thermostat thanks the appliance doc

Posted on Sep 27, 2008

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1 Answer

Why is the refrigerator side is freezing food


First some fridge 101, the refrigerator/freezer models cool by directly refrigerating the freezer section and the refrigerator section is cooled when "some" of the cold air from the freezer is directed over to the refrigerator side (typically by a fan) to keep food fresh and not frozen a temperature controlling damper opens and closes to regulate the temperature of the fridge by introducing more or below freezing air into the cabinet. In older models where the freezer was on top the air simply "gravity" drained into the refrigerator cabinet, if the food was too cold you turned the fridge knob up and less air sank from the freezer to the fridge, simple but effective.

When you adjust the temperature level it controls the freezer temperature and this turns the compressor on and off to keep the food frozen. There is typically a knob or lever and some even have electric dampers that open and close to direct more or less air from the freezer and direct it to the refrigerator cabinet based on your temperature requirements.


Now that you know how it works there are a couple things to check. If the condenser coil is plugged with dust the internal system pressure will rise and in some cases make the fridge an over achiever and can chill too much so check/clean the condenser coil. Check the freezer temperature control and turn in up, also make sure the fridge temperature control setting is not set too cold.

Finally as the temperature changes around the refrigerator it will have an effect on the inside of the fridge too so expect to turn it up and down as the environment changes, down in the summer and up in the winter.

Hope the novel helps to resolve your issues.

Nov 01, 2017 | Refrigerators

1 Answer

What is causing the food in my refrigerator to freeze?


You need to get a thermometer and check the temperature in the fridge. It could be that the air is not circulating and it is causing the temperature to go to low or you have food stacked up that is blocking air flow. It is possible that the temperature control is not working. Does the fridge sound like it is running for extended periods of time without cycling off?

Jun 05, 2015 | Electrolux Refrigerators

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Whirlppol Side by Side no longer cooling well.


I'd suspect a failed thermostat in the fridge compartment, a split and sagging door seal, or a fault on the microprocessor control if it has one of those.

Feb 10, 2015 | Refrigerators

1 Answer

PSC23NSTESS FREEZING VEGTABLES


Side by Side ModelsIf foods, such as fruits and vegetables, in the refrigerator are freezing, it can be caused by several things. First, check the controls. They should be set at "C" and "5" or "5" and "5". The proper fresh food temperature is between 38 and 42 degrees Fahrenheit. The freezer should be between 0 and 8 degrees Fahrenheit.
  • If food in the bottom of the refrigerator is freezing, this could be caused by a refrigerator not having enough food to absorb the cold air.
  • If food in the door is freezing, move the door bins up or down so they are one notch away from freezer vents (Side by Side models only).
  • The fresh food control should be at the normal setting of 5.
Freezer on Top Models
First, check the controls. They should be set at "C" and "5" or "5" and "5". The proper fresh food temperature is between 38 and 42 degrees Fahrenehit. The freezer should be between 0 and 8 degrees Fahrenheit.
  • Since the cold air coming into the fresh food section originates in the freezer above, the rear of the top shelf will be the coldest spot in the fresh food area. Avoid placing delicate items that freeze easily on the back half of this shelf.
  • If food is freezing in the produce (fruits and vegetables) or meat pan, it may be that the temperature controls are not set high enough. Since cold air naturally falls, the pans can get too cold if the refrigerator is not running long enough to maintain good air circulation. Adjust both controls up one notch.

Nov 01, 2012 | GE CustomStyle PSC23NSTSS Stainless Steel...

1 Answer

De Dietrich fridge freezer temperature


thermosyat in fridge posibly stuck

Aug 04, 2012 | De Dietrich Refrigerators

1 Answer

Fridge is freezing....


The way you've stated your problem is confusing? The temperature is the freezer should be 5 degrees F or below, preferably at 0 degrees F. The refrigerator side should be anywhere from 34 - 38 degrees F, What exactly is the problem your having, fresh food not cooling but freezer works ok?

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

May 07, 2012 | Westinghouse Refrigerators

1 Answer

Fridge temperature is too cold, food id freezing. freezer seems fine. even adjusting the fridge temperature up to 1 does not change the temperature. seems to be stuck at 30F.


Hi,


There can be many reasons why your refrigerator is freezing your food. To see what could be happening and to figure out how to possibly fix your problem. Take a look at this tip which contains many of the causes and solutions to fix the problems.


Refrigerator is Too Cold and Freezing Food

heatman101

Dec 10, 2010 | GE Profile 23.1 Cu. Ft. Side-by-Side...

1 Answer

Fresh food side too warm


Refrigerator [email protected] 40 F or lower is the recommended refrigerator temperature to slow bacterial growth and maintain quality. Freezing occurs at 32 F; adjust refrigerator accordingly between 32 F and 40 F to prevent unwanted freezing, such as freezing milk.
http://lancaster.unl.edu/food/ciq-fridge-freezer-thermometer.shtml

Jun 09, 2009 | GE GSS25JFM Side by Side Refrigerator

1 Answer

Ge fridge GSS25LFGww, fridge part freezing food


Hi, Change the controls back to normal settings. Make sure the freezer is getting 0 to 5 above. If the freezer is getting cold enough, try and turn the cold control to 1 and see if the refrigerator shuts off. It sounds like the cold control in not working properly and will need to be replaced. NOTE: The freezer temp has to be right temp or the fresh food side will not work proper.
I hope this helps. Please let me know if I can assist you further.

Vic

May 30, 2009 | GE GSS25JFM Side by Side Refrigerator

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