Question about HP PSC 1315 All-In-One InkJet Printer

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HP directory does not work

After I install the software, everything works except the HP Director function. HP directory icon on desktop does not work, after installing the HP psc 1310 series softword hp officejet 4200 series, HP directory icon on desk top when double or right click , does not work and not open

Posted by saadkarar on

  • Anonymous Nov 13, 2008

    installation can not be competed

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Anonymous

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Try a double left click.

Posted on Aug 08, 2008

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Otimo

Posted on Apr 06, 2009

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How to do ?

Posted on Nov 13, 2008

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1 Answer

I have an HP 1410 PSC All in one It is supposed to have a Solution Center Icon on the desktop but it does not. Is the software improperly installed?


Yes it is.
I had the same problem with the 1300 series.
Uninstalling it from Add/Remove programs and then reinstalling it had the same problem. i had to uninstall it from the program directory, delete the program directory then do Add/remove programs and then reinstall it to get the Solution center and HP Director icons.

Dec 01, 2009 | Microsoft Windows XP Home Edition

1 Answer

Hp director does not open when i click on the icon


Hi,

After installing (MS IE 7 or MS IE 8) browser on the computer that is connected to the HP product,This issue occurs on some HP products. The MS IE 7 or 8 browsers might be incompatible with HP Director
Follow these steps to use a workaround to open HP Director each time you use the software. These steps must be repeated each time you use HP Director.  

1-Open HP Director using one of the following methods:
From the desktop : On your computer's desktop, look for the HP Director icon ( ), and then double-click it. 
From the Windows taskbar : Click Start , click All Programs , click the HP or Hewlett-Packard folder, and then click HP Director .
Although HP Director does not appear to be open , it is open and loaded into the computer's memory, but it does not open in a new window as usual.
2-Without navigating to another open window, press Alt and Space bar at the same time. 
The Shortcut menu displays near the top-left corner of the computer.
Figure 1: Shortcut menu

If the Shortcut menu does not open, repeat steps 1 and 2 until it does.
3-Select Minimize from the Shortcut menu. 
HP Director displays (minimizes) as an item on the taskbar (the row of open software programs that appears at the bottom of the desktop screen).
If HP Director does not minimize, click Minimize again until it does.
4-Click the HP Director icon on the taskbar ( ). The software opens and functions normally. NOTE: The HP Director window and icons might appear larger than normal, but the software is functional.

5-Repeat Steps 1 through 4 every time you use HP Directo

Thanks,

Nov 30, 2009 | Computers & Internet

1 Answer

Can't use HP Director on HP 1350 Printer


Hi,
I just fixed this problem on my husbands PC. Just click this link & download & install this critical update. For some reason it didn't install when I updated but I found it and when I installed it the HP director started working great again. If this helps you plz rate this as 'fixya'. If you have more quetions leave a comment & I'll be happy to help, Thank you kindly...

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-46104-1&lc=en&dlc=en&cc=us&os=228&product=77361

Feb 19, 2009 | HP PSC 1350 All-In-One Thermal Printer

1 Answer

Scanjet 3690 problem


I reformatted my computer with Windows XP home addition and re install all programs except IE 7.
I then re install the scanner driver and HP director that was distributed with the scanner, and after that Director was working fine
Thanks
Dirk












Jan 14, 2009 | HP ScanJet 3690 Flatbed Scanner

1 Answer

HP Director won't work


What I did to "fix" it was to completely uninstall the printer and reinstall it as if for the first time. Then I had to download new drivers for it. I found that out by checking for updates. The Director icon on my desktop till doesn't seem to do anything but I can now scan by hitting the scan button on the printer. It doesn't work like it used to but I'm just adjusting to the new paths I have to take.

Jul 30, 2008 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

TO SCAN USING HP


I would first goto start then control panel then add remove programs. If you don't see add remove on the left there will say switch to classic view then a lot of icons will appear. Then click add remove programs find them and remove them (providing you have the installation disk or high speed internet access). Then restart your computer and reinstall the programs. Pay close attention to each window while you go through the install process. One of the windows will ask you if you want a desktop icon. Check that box and you should be good to go. After doing this goto hp updates and download the critical update: Follow these steps exactly to download the HP Director update from the HP Web Site. Some of the following steps might require you to navigate away from this Web page. Consider bookmarking or printing this page for reference. If you prefer to install the update without downloading anything, skip to the next method.
  1. Click here to go to the HP Software Download Page .
  2. In the Enter a product number text box, type your product model (for example, HP Officejet 7115), and then click Submit (c01425574.gif ) or press Enter . NOTE: If you are not sure what your product model is, look on the product itself. The model number is usually somewhere on the top or front of the product.
  3. Under Product search results , click your product model.
  4. Click Windows XP under Select your operating system .
  5. Under Update , click Critical update to resolve an issue with HP Director after installing Internet Explorer 7 . Figure 2: Example of critical update option on the HP Software Download page c01471218.gif NOTE: This update may or may not be available for your product. If it is not available, try the next method.
  6. Thoroughly review the information on the critical update page, and then follow the on-screen instructions to download and install the update. When the update finishes installing, HP Director functions normally. Here is the website http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00802504&lc=en&cc=us&dlc=&product=77375

Jun 09, 2008 | Microsoft Active Directory Services...

1 Answer

HP Director won't open. I am on XP and IE7


HP Director has a flaw and is not compatible with IE7
I have a psc 1100 and I had to update my software from HP

CHECK THIS OUT

Go to HP, this link, type in your printer model #.

It still may fail to show...if it does not show HP recommends this
work around.
Workaround: Open HP Director each time you use it If the update to HP Director is not available, or if you have installed the update and the HP Director window still fails to open, try this workaround.
  1. From desktop, double-click the HP Director icon to load the program into the memory. HP Director will not open at this step. Do not click anything else on the screen until Step 2 is completed.
  2. Press the Alt key and the Space bar together, and then select Minimize from the menu that appears at the upper left corner of the window. If necessary, click it again until HP Director minimizes. HP Director software displays as an item on the task bar (the row of open software programs that appears at the bottom of the desktop screen).
  3. Click HP Director on the task bar. The software opens and displays normally.
  4. Repeat Steps 1 through 3 every time you use HP Director.
    NOTE: The HP Director window might appear larger than normal, but the software is functional.
Cause In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software on products introduced after 2004, is compatible with Internet Explorer 7 and does not exhibit this issue.

Apr 30, 2008 | Computers & Internet

1 Answer

WHERE COULD I DOWNLOAD THE HP DIRECTOR SOFTWARE


you cannot download that software as such. delete everything and try installing from the software package once more. Then u will get hp director

Mar 18, 2008 | HP Officejet 4215 All-in-One Color Photo...

1 Answer

HP PSC 1315


If the patch or the updates did not work on the link I sent you try this Workaround: Open HP Director each time you use it If the update to HP Director is not available, or if you have installed the update and the HP Director window still fails to open, try this workaround.
  1. From desktop, double-click the HP Director icon to load the program into the memory. HP Director will not open at this step. Do not click anything else on the screen until Step 2 is completed.
  2. Press the Alt key and the Space bar together, and then select Minimize from the menu that appears at the upper left corner of the window. If necessary, click it again until HP Director minimizes. HP Director software displays as an item on the task bar (the row of open software programs that appears at the bottom of the desktop screen).
  3. Click HP Director on the task bar. The software opens and displays normally.
  4. Repeat Steps 1 through 3 every time you use HP Director.
    NOTE: The HP Director window might appear larger than normal, but the software is functional.
Cause In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software on products introduced after 2004, is compatible with Internet Explorer 7 and does not exhibit this issue.

Mar 17, 2008 | HP PSC 1315 All-In-One InkJet Printer

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