Question about Sony Cyber-Shot DSC-F828 Digital Camera

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Sony DSC-F828 Faulty Flash

Flash will not work under any settings. The pop-up works and the indicator light works but it does not flash.Everything else on the camera seems to be fine. Any ideas?

Posted by colin924 on

  • 5 more comments 
  • colin924 Aug 24, 2008

    Thanks Charlie, I did wonder about the hot shoe and whether to buy an external flash unit. I don't think I will now. I like the camera very much and I am tempted to buy a good second hand one on eBay.

    regards Colin.

  • Anonymous Nov 04, 2008

    I have the same problem, not sure what to do to fix it, must have to send it back to sony?

  • dakid_02 Nov 24, 2008

    Faulty Flash problem

  • papabear3 Jan 03, 2009

    I have the same problem. Flash pops up but does not fire in any mode. Any ideas beyond sending it back to Sony for repairs?

  • jeff_stifter Feb 01, 2009

    Flash pops up but doesn't work and the External doesn't work either but everything else works.

  • vaqar Mar 04, 2009

    i also have the same problem the flash just died without any reason and the hotshoe also dosnt work any more i think the flash i.c is somehow not working. any solutions???????? :(

  • watrousr Apr 21, 2009

    Hi, I have the same problem. I bought a used camera on ebay and didn't notice the problem right away as I don't often use the falsh. To solve the problem I bought another DSC F828 on ebay. This one came with a scratched lens. Now I'm trying to figure out how to merge the two and get one good camera. Any ideas would be appreciated! Sony Service wants a minimum of $280 for one camera before they say anything so I'm not inclined to follow that route. Life is good, Bob



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Try resetting the camera. It is next to the battery release. I had a similar issue and posted help. No remedey. So, after praying about this issue, I was lead to power it down and eliminate all the power by taking out the battery push the power button and many others. I found the reset button pushed it and it is all working now. The praying for a solution was key. Praise Jesus. DRD

Posted on Jul 03, 2009



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I had the same problem. My flash of DSC-F828 was not working. Just reset the camera and that will do the job. FOr resetting open the batery panel and there is a small reset hole. reset with a pen or pointed object.

Posted on Jul 05, 2009



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Cost me 350 bucks to have same problem repaired at Sony. At the same time the hot shoe would not flash an external flash.

Posted on Aug 18, 2008

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What has happened is that when you removed your external flash the sensors did not reset because of dirt or misalignment so show the setting as if the external flash is still mounted and that's why the internal flash won't pop up.

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I'm not suggesting you do this but when I had the same thing happen to one of my field cameras I took a hard plastic coffee cup and lightly started tapping on the edges of the hot shoe. After a few light taps around the shoe I the internal flash popped up. Once I finished my shoot I sent the camera to Canon to have the problem repaired properly. Repair and shipping to a Canon facility cost me $65.00 Canadian.

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