Hello Debbie,
This is due to incorrect connections between the dish box and the TV. You may find that if you select another input (AV1) on the TV, you will have sound from the dish system, but no picture.
I suspect you are using an RCA type AV cable with red, white and yellow jacks on both ends. You've most likely connected the yellow jack to a socket labelled Y, Pb or Pr on the back of the TV and then selected the COMPONENT input on the TV.
If you are using a cable with red, white and yellow jacks, please make sure they are connected to the sockets on the back of the TV shown below. I've ringed the socket for the white jack in green for better visibility.
Once you've done this, select the AV1 input on the TV by pressing the INPUT button on the dynex remote, then use the arrow keys to highlight AV1 and press ENTER to select.
If this does not solve your problem, please let me know which type of cable you are using and the model number of your dish box. If you don't know the technical term for the type of cable you are using, please describe it as best you can, i.e. how many plugs/jacks are on each end of the cable and whether they are color-coded.
Hope this helps. If you need further assistance, please reply to me by clicking on "Add a Comment" below your question.
Regards,
BElectric
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Thanks. It worked. You were a great help...
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