Beater bar won't turn - Vacuums

If the beater bar on your Vax Air Reach vacuum cleaner won't spin, despite the fact that the green light is on, there may be a few possible causes:

1. Belt is worn or broken: If the beater bar belt is worn or broken, it will not spin. Check the belt to see if it is intact and not stretched or frayed. If it is, you may need to replace the belt.
2. Beater bar is clogged: If the beater bar is clogged with hair, debris, or other objects, it may not be able to spin. Remove the beater bar and clean it thoroughly, removing any blockages or tangles.
3. Motor is faulty: If the motor that powers the beater bar is faulty, it may not be able to turn the bar. If the above steps do not resolve the issue, the motor may need to be repaired or replaced.

Here are a few steps you can take to troubleshoot the issue:

1. Turn off the vacuum and unplug it from the power source.
2. Remove the beater bar by releasing the clips or screws that hold it in place.
3. Check the beater bar for blockages, and clean it thoroughly.
4. Check the beater bar belt for wear or damage, and replace it if necessary.
5. Reinstall the beater bar and secure it in place.
6. Plug in the vacuum and turn it on to see if the beater bar is now spinning.

If the above steps do not work, it may be necessary to contact Vax customer support or a professional repair technician for further assistance.

Do you mean the beater bar belt or the motor shaft belt? If so, you need to set the vacuum in a horizontal configuration and turn the vacuum upside down. Next remove the five screws from the base plate and lift the base plate off.

To replace the motor shaft belt, remove it from the outer pulley and the motor shaft. Put the new belt on the motor shaft and the outer pulley. To replace the beater bar belt, release the motor shaft belt to allow access the beater bar. Lift up the beater bar assembly to remove the beater bar belt. Replace the beater bar belt. Replace the beater bar assembly. Replace the motor shaft belt. Turn the beater bar assembly by hand to check that the unit is seated correctly. Put the base plate back on the vacuum. Align the tabs on the base plate with the slots on the vacuum and replace the five screws.

The manual for the Panasonic MC-UG304 is available here: https://www.manualslib.com/manual/940210/Panasonic-Mc-Ug302.html . See page 5 for images of the steps.

I hope this helps.

Cindy Wells

This message generally means that the beater/brush bar is not turning. Try rotating the beater/brush bar manually to see if it can turn freely. If not, you will need to remove the beater/brush bar and ensure that it is clean; that the orange end caps on the brush are free of hair and dirt, and that the bar housing area is free of obstructions.

Note, when I said "beater/brush", it could be either/or, depending on whether you're using the "standard" beater bar, or the upgraded pet brush.

Shane:
Unplug the machine and lay it on it's back with the handle release in the release position (the vacuum head should be laying flat also). Remove the foot plate from the vacuum head. Manually turn the brush roll (called a beater bar). The beater bar should turn fairly easily and the belt should turn the motor armature shaft (now would be a good time to check the inside surface of the belt for grooves or damaged spots which would cause the armature shaft to slip on the belt). If the beater bar has too much resistance to your turning it, I would suspect that the bearings at each end of the beater bar are fouled with hair, carpet fibers and string. Remove the beater bar from the machine and manually spin the motor armature shaft (where the belt contacts the motor) to see that the motor armature shaft spins freely. Remove the bearings from the end of the beater bar (they won't come off easily so you may have to use a prying tool such as a screwdriver). Try to spin the bearings. If they are fouled, dribble some rubbing alcohol into the bearing (I use a spray bottle... it's much neater) and turn the bearings while keeping them soaked with alcohol until they spin freely without ratcheting. Drop some 30 weight engine oil into the bearings until they are saturated, then clean the outsides of the bearings with a clean rag (no alcohol) until the outsides of the bearings are completely dry and no oil drips out of them (don't want the oil to attract dirt). You'll probably need to replace the belt. Reassemble the machine and it should work for you.

+++++++++++++++++++++++++++++++++++++++++
+>> Unplug the mains lead from electrical socket <<+
+++++++++++++++++++++++++++++++++++++++++
• Turn cleaner over in flat position.
• Release lower plate by rotating the 3 lower plate latches to the UNLOCK position.
• Remove lower plate and remove any dirt that may exist in belt area.
• Remove beater bar by gripping the belt side of the beater bar and carefully lifting it out.
• Remove worn or broken belt.
• Clean beater bar and the end caps.
• Loop new belt around motor shaft and beater bar belt groove.
• Reinstall the beater bar by inserting the end cap of the beater bar to the slots at both ends of th beater bar.
• After reinstalling the beater bar, turn it by hand to make sure that belt is not twisted or pinched and that all rotating parts turn freely.
• Reinstall lower plate by hooking front end of lower plate into slots on front of nozzle.
• Press lower plate onto nozzle and secure by rotating the 3 lower plate latches to the LOCK position.

did you remember to put the belt on? Did you clean the ends of your beater bar?

Hi there,

I'm sorry to hear that you're having difficulties with your DC17's brushbar. If it appears to have jammed completely, it's probably best if you get in touch with us directly so we can help - please call free on 1866MYDYSON, or email [email protected]. We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Hello, W/D here.
Since the brush will not spin, but the motor works, either the belt has come off of the motor shaft, the belt is worn past it's useful life, or the beater bar has seized.
1. Turn off the power (unplug).
2. Remove the bottom plate. With the plate off, use your finger to test the tension of the belt. It should be tight, and roll when you roll the beater bar by hand.
3. Remove the beater bar and belt. Inspect the beater bar, particularly by the bearings. Remove any twine, hair, etc.
4. Inspect the belt for abnormal wear. If there is any significant wear in the belt, replace it.
5. Reassembly is in the reverse order. Place the belt on the beater bar. While holding the beater bar close to it's position, place the belt on the motor shaft. Rotate the beater bar bearings to their proper position and install the beater bar. Replace the cover plate.

Best regards, --W/D--

Did you replace the beater bar belt?

If you hear the motor in the head running and the beater bar isn't rotating, you probably need a drive belt. With the power off, make sure you can rotate the beater bar freely by hand, if it isn't bound up.. then locate and remove the baseplate screws to gain access to the beater bar itself, you'll see a drive belt pulley system and chances are, a broken belt. Replace it with a new one by pulling the beater bar assembly out of the housing and plcing the belt onto the motor shaft pulley as well as the beater bar pulley.. nest the beater bar back into the holder and reinstall the cover. Hope that helps !