under this key, there will be the keys Version-2 and Version-3 (one or the other of these may be absent - not a problem)
the sub-keys under these contain the printer driver configuration information
delete all the sub-keys inside Version-2 and Version-3, but not these keys themselves
The Microsoft Knowledgebase article at http://support.microsoft.com/default.aspx?scid=kb;en-us;312052 lists some other registry entries to delete, but this is not usually necessary.
net stop spooler
net start spooler
delete all of the files and sub-folders in each of the 2 and 3 folders, but not the folders themselves
inside w32x86, there may be other folders with names starting with "hewlett_packard", "hphp" or something else; delete these folders also
Try to print a document again to verify that the problem is fixed.
Try to print a document again to verify that the problem is fixed.
Try to print a document again to verify that the problem is fixed.
1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the
print spooler service)
2. type in NET START
SPOOLER (this will restart the print spooler service).
Try to print a document again to verify that the problem is fixed.
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Usually answered in minutes!
Windows cant open Add Printer. The local print spooler service is not running.Please restart the spooler or restart the machine.
I have tried to fix this all sorts of ways and nothing works. Please Help
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