I was wonder if you could elaborate on you last sentence? (2 line satin is required for most fax mach's when connecting on a digital sys) Presently have problems with some faxes on cable system phone product.
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Have a look at these solutions maybe 1 of em will help This problem could be Phone line problem, or hardware failure or receiver's (the machine of the person whom you are sending the fax) machine problem and so on. First, let's check the line, if you have another Phone line, please dial from the number to your number, also, connect the currently connected line to a receiver and call a Land-line number, if the outgoing or incoming is ok, the proceed forward, otherwise, you telephone operator should check the line.
Sometimes, sending fax to a particular number doesn't work, to make sure, try sending a fax to another number.
If the line which is connected to the machine is extended from another machine such as Receiver, Switch, etc... unplug them and connect the fax machine directly to the Line.
It's also important to adjust the compatibility mode, to do this, follow the steps below: Press Menu. Press the up or down arrow key to select Fax. Press OK. Press the up or down arrow key to select Miscellaneous. Press OK. Press the up or down arrow key to select Compatibility. Press the left or right arrow key to select Basic (for VoIP). Press OK. Press Stop/Exit. Or here http://www.fixya.com/support/t413839-ng_poor_line_condition_out_memory
hope one of em helps,
There are two possible reasons why your printer display the error message.
1. Poor Line Condition - electrical interference on the line -Make sure electrical or electronic appliances do not interfere with the printer's phone line - poor line connection - If you have a phone try connecting it directly to line outlet. Listen to the dial tone, if you hear noisy and static, then you will need to call your local telephone company cause there is a problem in your phone line. If dial tone is clear and stable then try checking the telephone line cord that you use to connect your printer from the line outlet, replace if broken. - alarm system
or another device on same line, these interferes with transmission / reception of the fax machine. Try connecting the printer all alone and then try sending a fax.
2. Memory Full - There is no space to store incoming fax messages. Delete all stored fax messages.
There is nothing wrong with your modem. Comcast charges extra for a second line. Depending on your model of fax machine, there should be both an input ond an output on the back of the fax machine. Plug the fax machine into line 1 on the modem. Then, plug your phone into the input on the back of the fax machine. If you fax does not have both in and out, then you can purchase a "Y" phone line adapter from your local electronics store.
ps. VoIP is a digital line... Facsimiles are analog signals... Sending analog signals over digital lines is not recomended. If you are wondering "why?" (and understand tech jargon) VoIP is sent via UDP, which is a connectionless protocol (does not retransmit dropped packets) Fax machines use TCP, which does resend dropped packets. This variance in Qualiy of Service sometimes cases strange activity such as both lines (sending and receiving) dropping connections, faxes taking a long time to transmit (due to constant resending loops), etc. It does work... kind of. I would just not assume that faxes made it to their destination until it gets confirmed.
Depending on your location the line coulod well be poor quality for a sensitive fax. Any spurious sounds on a fax line will cause it to fault. May I suggest you try the fax on the mainline first before assuming the unit is at fault.
Length of line from point a to b can also reduce the efficiency of signal. It may sound ok to the ear, but resistance may be the factor in reducing the level of the tone that the fax requires to hear and then activate send or receive.It reports poor line condition and even poor memory because it keeps loading to send.
If it does it on the mainline as well then I would be considering a technical call for help. There may be a fault in the unit.
If this is truely an issue involving poor line conditions you can try using a Line Noise Filter which you can get at most Radio Shack locations. Should cost about 14.99 or so. This could be caused by a loose connection in your home/office wiring or a loose connection at the switch box or anywhere along your line all the way to the tandum. If you actually hear static on the line have the telephone company do the work. Call in a bad connection issue and ask for a line test. If there is a grounded line somewhere that will detect the fault and they can better isolate where the problem actually is located.
If you are using the same phone line as your fax, you can start by connecting the answering machine on Line2 or 2-Ext at the back of the fax. Set the fax to answer on two rings higher than the Answering Machine. (for example: if answering maching is 4 rings, fax is 6 rings)