Question about HP DeskJet F380 All-In-One Printer
I have a f300 printer/scanner. My printer works, but my scanner will not. I have placed a piece of paper in it and pressed scan, but it won't do anything besides the power button light will flash. I need assistance please!
It sounds like the issue is software related. When the light is flashing it is sending the file to the computer but then nothing is happening. You either have not installed the software or you need to uninstall and reinstall.
Both require you to download the most recent drivers - don't use the CD unless you do not have a highspeed internet connection. Just click on the link and enter product name and the OS and choose the most recent full feature software and drivers.
Posted on Aug 07, 2008
Wow, I wish I would've held off another half-hour or so before making my last post, haha... After installing the latest drivers and software from the HP site, I ran Software Update on my Mac. Sure enough, there was 90mb worth of updated HP drivers, and the DeskJet F380 must have been one of them. After installing the update, I fired up Photoshop CS4, tried to scan from there, and it worked! Seems like an obvious solution, but I guess it's so obvious that you [or at least I] forget to consider Apple's Software Update function.
Posted on Feb 22, 2009
Well I have the same problem. I went to the link, and I found that the F300 was discontinued. So which software did you use to help operate your scanner?
Posted on Aug 26, 2008
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