I had a similar problem when trying to update my dad’s old
TomTom Go300. I bought a new map and downloaded TomTom Home 2 (as
instructed on the website) but found that the Go300 was recognised by the computer it wasn't recognised by TomTom's own Home 2 software.
To cut a long story short I uninstalled Home 2 and downloaded Home 1 (from http://www.tomtom.com/plus/service.php?ID=17 Home 1 is the one on the right, listed as being the version of Home you use for Navigator 6).
Then when I switched the Go300 on it was recognised by Home1 - although the new map I had bought wasn't listed as being available for download.
However, I updated the Go300 with the available listed free updates, then switched it off.
Downloaded Home 2 again and switched the Go300 on - this time it was recognised by the computer and the new map I had bought was available to download.
So far so good - the only problem was the the postcode search facility was not the same as it had been - I could now only search the first 4 digits of the postcode. There is a fix for this on the tomtom website:
which I followed and which worked.
Hope this may be of some use to someone! It took me hours to figure it all out. But it's up and running now.
I read and read and re-read the TomTom website looking for any info
that would help but came up with nothing. A few hours later and the air
thick with torrents of language I didn’t think I was capable of I
discovered that I needed to download Home1 first and let the Go300
connect to the computer via Home1 before it would be recognisable by
On the website, though, Home1 is listed as being the version you use
if you have TomTom Navigator 6. It’s not even called ‘Home 1′.
Confusing eh? Anyway, I downloaded that and from there found that I
could get my new map onto my Go300. Once the map and other updates were
installed and I had switched the thing off I then found that Home2
recognised it at last.
That had to be one of the most ridiculously long-winded things I’ve
had to do on a computer, mainly because TomTom’s confusing advice on
their website made the whole process so damn difficult. Perhaps they
hoped I’d give up and buy a new one? Tsk.
May 17, 2008 |
Tomtom GO 300 GPS Receiver