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Hi Michelle. I have the same phone and it happened to me a few times. On most phones the battery swells up when it reaches it's charging life end. In the 9720 the battery can still LOOK okay even though it might have reached its life-span. I eventually purchased a new battery, and wholaa, problem solved. A piece of additional advice is: Do not chat with you phone on the charger. Unplug the charger when battery is fully charged: We tend to charge the phone anytime and every time before we go to work or somewhere - you have to let the battery run flat on its own at least once a month, then start a fresh charge from fully flat to fully charged. This will prolong battery life. I a new battery does not solve the problem, have the charging pin checked out. Alternately if you know someone that has the same handset as you, ask them to stick your battery into their handset and visa versa. Hope this info help :)
Is the replacement battery an original equipment battery? I bought an aftermarket battery for my Samsung and the phone will not recognize the battery even though the specs are identical. Nice trick by Samsung. See if I ever buy another product of theirs again. Anyhow try putting the old battery back in and see if it will function while plugged in. Otherwise head to the phone store.
Hi I would suggest clearing the phone to factory reset and fully charging it as though it is new. THEN start using it again. I would uplink to your computer and backup any info you don't want to lose. An alternate could be to check with the seller of your phone. Since you have not used it for awhile, the complete recharge may be needed. Also please check to ensure that in some time in the past the phone was not dropped or wet. Sometimes the screen vue is compromised by these things.
try inserting the charger to a different socket until it works. if not you might be having problem with the charger. not the mp3 player and if you already triedto change the charger you might be having problem with the battery of your mp3 player ok send me a message for more concerns.
Well it is both. It should only ever say bootloader when it is plugged in to a PST machine and getting the software updated. I would say that it the hardware is causing the poor battery life or a combo of the battery and the phone.
I have a panasonic KX-TG6051CM 5.8 phone with 3 handsets. After less than a year 2 of the 3 handsets developed the same problem, almost in the same time ( a couples of hours apart). The battery indicator shows low battery and is charging continuously even though the battery is fully charged ( when i swap the battery with my 3rd handset, the battery indicator shows fully charged and works fine ). The handsets were never dropped, never used in a moisture ladden environment ( like bathroom ) and when not in use they were kept in the charger. Any help or suggestions will be much appreciated.