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Try opening device manager (Windows Key + X then select device manager from the dropdown) Find your device: Look under "unknown devices" or "universal serial bus controllers", right click and select update driver software.
I just had the same problem and was able to figure our a permanent fix.Judging by the date of you post, I'm guessing you've already remedied this problem one way or another. But just in case you haven't or someone else is having the same problem, I'll go ahead and post what to do. First, make sure you leave the USB hub plugged in right now so that Device Manager lists what it thinks is the Bluetooth device. Go into Control Manager > Hardware & Sound > Device Manager. Right click on Bluetooth device that is showing up in error. From the dropdown box, select Properties. Click the Driver Tab. Click Uninstall. Check "Delete the driver software for this device." Click OK. Unplug your USB hub for a few seconds, then plug it back in. Windows should now recognize it as a "Generic USB hub." You should be good to go. Just remember not to install that update again or try to update the driver for the Generic USB hub. If you do, you'll end up with the same problem. I hope this helps someone out there.
if Win7-64 is installing this hub as a "Broadcom Bluetooth Device" or some such nonsense, heres a fix that has FINALLY worked for me... START > CONTROL PANEL > HARDWARE AND SOUND > Device Manager. Plug in your hub, and when it pops up under bluetooth radios with an error, right click, then select properties. Under properties, select the DRIVER tab, then select UPDATE DRIVER. It should prompt you to choose between "Search Automatically..." or "Browse my computer..." Choose "Browse my computer for driver software." It should bring up a location box to search, but there should be an option below the box that says "Let me pick from a list of device drivers on my computer." Select this option. This will bring up a list of drivers available. UNCHECK the "Show compatible hardware" box!!!!!!! Then browse until you see (Generic USB Hub). Select the first driver on this list and it will work. The windows generic driver file that works with my hub is in: C:\Windows\system32\drivers\usbhub.sys If the above solution doesn't work, you can try to navigate to this specific driver file during a manual installation. Good luck.
Normally USB Hubs all new are 2.0 and they use a simple USB connection that should work with all computers, you can try a different USB port in your computer and if that still doesnt work then most likely that product is not a name brand and it does not have the built in driver for the mass device driver which is what usb ports use to function and multiplicate and you should return it and get a better / different one. Hope my answer gets you closer to a solution. Please Help rate me if I helped you out or not I am new but a very good tech.
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