- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
There is a small hole on the tomtom device base. Inside it there is a reset button.
Press it and turn device on.
Try to turn it on while connected to the electricity, if it is a battery problem it should work
If it doesn't work I suggest you to bring it to a tomtom support center.
If that does not work use the hard reset underneath the tom tom with a paper-clip to re-set your device. press the reset whilst switching on the TOMTOM but don't press too hard and let go once you see the screen coming on.
You need to plug your TOM TOM into a PC with Internet connection and go to the tomtom web site: www.tomtom.com
You will need a usb cable that has the "mini" usb standard connector that plugs into the TOM TOM unit. It should update automatically, but you will need a TomTom Home account (free) created. Then you can download the latest updates that should clear up the power issues. Otherwise, get a new power cord as they do wear out with daily use.
One suggestion is to plug the Tom Tom using the temporary power cord to you home circuit (not the power source from the car). That worked for me. Sometime the Tom Tom shuts down when left in the hot car requiring a reset. Then the best way is to plug in at home and restart. Try it, otherwise I can't help.
remove the tomtom from the power source get a small paper clip and on the underside of the tomtom you will see a small pin hole it syas resetthe hole is where it looks like a sd card or something goes (but nothing goes there)
push that little reset button (in the hole) with the paper clip
hold it down for atleast 3 secs
then power the unit on give it a second itl be fine
remeber this happens a lot so keep that paper clip handy i keep it in my car all the time
hope i helped you