Question about GE JTP20 Electric Single Oven
It would be very unlikely that both elements went out at the same time. Is it possible that one element went out a long time again and went unnoticed? I know you said the are both not working but try this, Turn your oven on BROIL and the temperature up all the way and see if the top element begins heating.
Then turn it on COOK and see if the bottom element comes on.
If both elements fail to work then your problem may be in the selector or thermostat control. You may also have a wire that has come loose (or burned loose).
If you are comfortable working with electricity, you can turn the circuit breaker off and remove the controls for testing. Also, verify that all the wires are properly attached.
If you are not comfortable, have a service technician check it out immediately. There may possibly be a burnt wire behind the panel or oven.
If one of the elements worked and one did not then the problem is "most likely" a bad element. Turn off the circuit breaker to your oven and make sure all the knobs are off on the oven and you can remove the element and take it to a parts store for replacement. If you have a volt ohm meter you can check the element for resistivity, it should read infinity if it is good but a low reading if bad.
It is easy to remove. Take out the wire shelves and unscrew the screws where the element goes into the back of the cooking cabinet. There will be some wires attached which should pull off, check for loose or burnt wires at the element connections and control connections. you may have to slide the oven out and look for broken or burnt wires in the back of the oven.
Elements are reletivly cheap and most can be found at the big hardware stores. With no error codes, I would replace one of the elements and see if it starts working.
Posted on Apr 12, 2011
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