Question about GE JTP20 Electric Single Oven

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I have a GE JTP20 wall oven that will not heat. This is true for bake and broil so I doubt both elements failed at the same time. The oven has power, the control panel shows no error code and all functions are normal. When I try to bake or broil the fan starts and the display is the same as normal operation but no heat.

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Dcramer531

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It would be very unlikely that both elements went out at the same time. Is it possible that one element went out a long time again and went unnoticed? I know you said the are both not working but try this, Turn your oven on BROIL and the temperature up all the way and see if the top element begins heating.
Then turn it on COOK and see if the bottom element comes on.
If both elements fail to work then your problem may be in the selector or thermostat control. You may also have a wire that has come loose (or burned loose).
If you are comfortable working with electricity, you can turn the circuit breaker off and remove the controls for testing. Also, verify that all the wires are properly attached.
If you are not comfortable, have a service technician check it out immediately. There may possibly be a burnt wire behind the panel or oven.

If one of the elements worked and one did not then the problem is "most likely" a bad element. Turn off the circuit breaker to your oven and make sure all the knobs are off on the oven and you can remove the element and take it to a parts store for replacement. If you have a volt ohm meter you can check the element for resistivity, it should read infinity if it is good but a low reading if bad.
It is easy to remove. Take out the wire shelves and unscrew the screws where the element goes into the back of the cooking cabinet. There will be some wires attached which should pull off, check for loose or burnt wires at the element connections and control connections. you may have to slide the oven out and look for broken or burnt wires in the back of the oven.

Elements are reletivly cheap and most can be found at the big hardware stores. With no error codes, I would replace one of the elements and see if it starts working.

Posted on Apr 12, 2011

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Broiling and baking element in my electric oven are not heating.


Hi.

If both broiling and baking element are not heating, then the most common fault causing the problem is a defective temperature probe.

The probe is located inside the oven cavity.
On most ovens there is only one temperature sensor, connected in series on the circuit from electroning oven control to elements. The probe will control both baking and broiling element, opening the circuit when limit temperature is reached.
When the probe fails, it will affect both baking and broiling function.

The temperature probe is tested reching the probe, cutting or disconnecting its wiring, and testing the probe at room temperature, with a multimeter set on impedance at Rx1. If the multimeter reads no continuity (circuit open), then the probe must be replaced.

If the temperature probe is good, then parts that may be responsible for the fault are oven electronic control and wiring. Having both elements failing at the same time would be rather unusual.

Regards.


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I have a Fridgidaire Model # PLEB30S8CCC wall oven. The broiler works fine. The oven is very slow to heat up, 20 minutes to reach 250. I checked the lower element with a omp meter it read 20. Is that...


Hello there and than you for choosing Fixya
If your oven does not heat, does not heat enough or does not broil, a common cause is a burned out heating element. There are two elements, the baking element on the floor of the oven and the broiling element on the ceiling of the oven. They are about the diameter of a pencil and typically supported by metal stand-offs.
This easiest test you can do is to turn on the oven and observe the heating element. If it glows red, the element is working. When baking, the broiling element may come on to assist with preheating or to maintain the oven temperature. When set to bake, if the broiler comes on, but the baking element does not, the likely cause is a burned out baking element.
When set to broil, the broil element should glow red, but the bake element typically is not used. If the broiler does not glow, it is likely a burned out heating element.
There are other possible causes of these symptoms, refer to our diagnostic page for some other possibilities.
To test the heating element using a multimeter, follow the steps provided below.
  1. Unplug the oven or turn off the power at the breaker or fuse box.
  2. Follow the heating element back to where it goes through the wall of the oven. Remove the bracket that secures the element in place.
  3. Unscrew or unfasten any stand-off supports that secure the element to the oven.
  4. Pull the element part way out to expose the oven's wiring connected the element.
  5. Label the wires and secure them in place so they do not fall back into the cavity.
  6. Disconnect the wires from the element.
  7. Using a multimeter set to x1, touch one probe to each of the element contacts. Expect resistance in the range of 20 to 40 ohms. Infinite or kilo-ohm resistance usually indicates a bad element and it should be replaced.
  8. If the element tests okay, reconnect the wires, slip them back into the cavity and resecure the element.

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1 Answer

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does the bake element come on at all?
if so, try the oven out. do a bake @ 350 allow it to pre-heat, and see if once the pre-heat is comlete, id the broil shuts off.
on many ovens at the beginning of the cycle during pre-heat both bake and broil elements are powered.

other than that it may be a control board, or a burnt and crossed wire in the harness.

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If you check across the element ends with it in bake you should read 240V. If not, there is a problem with the control. With the voltage drop you describe, it sounds like you are losing power on one line of voltage coming to the element.
Post back to let me know what you find out or if you have any questions.

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