My icemaker quit working. Water does not come in to fill the tray. Water source is turned on. In door water dispenser works fine. What should I do to troubleshoot? I don't hear the solenoid click in to call for water. Would something be wrong with the control circuit? How can I test the various parts to isolate the problem? It's a Kenmore Coldspot side-by-side Model # 10658585891 built in Jan, 99. Thanks in advance.

Replace the water supply valve, it's only half working, its located in the bottom back with icemaker and dispenser water tubes going to it.

Check out the water fill solenoid for icemaker for operation. If stuck closed no water will enter the ice maker.

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Hollow cubes are caused by not having enough water in the ice mold. Fill it up manually by pouring water in it and see how the cubes turn out.
look for an adjustment behind the plastic endcover with a +/- on it. - is less water. + is more water.


Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

There is a screen filter before the water inlet valve in the water line. It can get partially stopped up with sediment blocking water flow.

Was the inlet tube frozen. If so your water inlet valve on the back where the water supply comes in is probably leaking and when the water reaches the freezer it freezes, blocking the inlet tube. Replace the water inlet valve.
You can Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

Mine has done this several times. There is a switch, usually in the tray above the ice container at the back. Move the switch to the OFF position for about 30 seconds. Now, turn the switch ON and push it hard in the ON position for about 30 seconds. This will 'jump start' your icemaker going again and you shouldn't have any more problems.

I had a Whirlpool Model GD5SHAXNS in which the icemaker quit working about the same time (3 years old). I had water out the dispenser, I found that it was the icemaker itself failed not calling for water to fill it. I replaced it with a icemaker on-line for about $100 and problem fixed. I have been told his is a common problem with the icemaker in this model ref.

theres whats called a cam inside of the ice maker and that is more than like;ly the problem. you can but your own ice maker from place like first service. good luck.

try turning the temperature for the freezer down a little bit. it has to at least be around 17 degrees before the older ice makers start to work.

sounds like the water tank in back of refrig is freezing up ,,,,, turn temp down and allow 24 hours for it to make adjustments

Make sure icemaker cycles. If it is most likely bad water valve