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I had this problem with my Nikon CoolPix S500. The problem was that my step-daughter had dropped it while the lens was out, causing it to get wedged out of alignment. On close inspection, I could actually see that one edge of the lens was protruding just a little more than the opposite edge.
The fix was to gently but firmly press or tap on the edge that's protruding a little more, just to get it sufficiently unstuck for the low-torque built-in motor to retract it properly.
Once it's unstuck, you still need power it off and on a couple of times to reset and recalibrate the in and out positions. Good luck!
It could be one of two things, you bend the lens when dropped or the pins in the lens has become loose and are stuck.
You can try:
Taking the battery out for about 5 minutes and putting it back in to reset the camera. Also you can try hold the power button down and the ok or select button to to reset it. Also can hold the power and the menu button to try and force the lens out to dislodge the pins. If not,
The funny the is that I would have you drop it again on a carpet but on the opposite side to see if you can dislodge the pins from being stuck, try and have it land flat on its back from a decent height.
If the lens in bent you will have to bring it to a repair shop to have it fixed but it usually costs as much as a new camera.
The lens may be fixable but most likely will need to be replaced. If the lens is stuck straight or won't come out at all it needs to be replaced. If the lens is stuck at an angle then you may be able to snap it back to the center by pressing the edge of the lens back towards center while holding on the outer ring of the lens. Hope this helps!
Owner, www Darntoothysam com Digital Camera Repair
Flashing "F--" means the camera is not recognizing the lens or a non CPU lens is attached. Try manual mode. Taake battery out of camera, remove lends and clean electrical contacts on lens and camera body with moistened swab, Put back together. Remove battery with camera "ON" and hold down shutter button for about 30 seconds. Put battery back in and turn on. Then Press hardware reset button on camera bottom.
Probably it can be fixed, but if the lens gears are too damaged the repair could be much expensive and you would prefer to buy a new one.
Take your camera to a qualified technician to check the price of a repair.
make sure your Canon has fresh batteries and it is in recording mode.
1) Remove the batteries from the camera, wait for a couple of minutes,then put them back in and turn the camera on.
Try compressed air. With a fine tip blow off gun and drycompressed air
(20 lbs) set the tip between the lens turret and thecamera body and
turn on the air while moving the tip around the lens.It should remove
all dust and sand. Turn the camera on and it shouldfunction fine.
Another method is to tap the padded USB cover part on a hard surface,
for example, a desk. It sounds so simple, but veryoften in works.
4) Try forcing the camera lens:
off the camera. Place it on the back with the lens facing up and take a
look at the spacing between the lens and the lens housing. If you
notice that the gap is not even all the way around the lens, the
problem should be easy to fix. This type of a problem usually occurs if
the camera was dropped while the lens was extended.
VERY GENTLY - press down the lens on the side where the gap is the
biggest. You should hear a "click" as it pops back into place. Try
powering the camera back on.
If the lens doesn't extend at all
or it extends, and then retracts again, do the following. Turn the
camera off. Take the camera in one hand and with the other gently take
one part of the lens and gently move it round in a circular movement.
Do so with both sections of the lens. You will hear a "click" as it
pops back in place. Power the camera on.
Another version of
this fix would be to pull and twist on the largest ring of the lens
while turning the camera on. Listen for a "click". If at first the
focus seems to be off, turn the camera on and off and take lots of
pictures, close ups and distance. Focus should slowly start improving.
there is a guide to dismantle it with pictures: try it:
Not only is a repair shop your only option, you'll probably find it will cost nearly as much to fix than to buy a more recent model.
There are three really weak spots in the SD400 and most small digital cameras: the lens mechanism, the battery door, and the built-in lens shade. Care in closing the battery door so you don't break off the little lugs that hold it shut - using a neck strap so you don't drop the camera - and making sure no sand or grit gets into the lens cap mechanism will make your next camera last a lot longer.