Our bosch exxcel 1400 express .fills then counts down through its cycle then drains but drum not turning even when just on spin. thankyou

check motor brushes or capasator

Bosch Exxcel 1400 washing machine This video will show you how to find the fault on a Washing Machine that Won't Drain or empty the water away on Bosch
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If the motor is not spinning, you may have a burnt out motor or faulty Motor Control Board. Else, if the motor is spinning, fix the belt from the motor to the drum.

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may be a blocked pressure pipe

The 03 error code is the drain. Disconnect the drain hoses and check for blockages. If no blockage "time" the drain interval. If it's more than 6 minutes it's the pump. Also make sure you're using the correct type of soap so the ball check valve on the bottom of the outer drum isn't getting fouled with excessive suds. Also disconnect the drain hose from your house plumbing and let it free flow on it's own. This will tell you if the block is in your plumbing, and not in the machine. Assuming that your filter is clean.

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There is no internal fuse in the washer to replace.
If you have replaced the fuse, make sure that is is a good one.
If you are satisfied that you have power to the washer, then I'm afraid it sounds quite serious.
Trust this helps.

electrical short in m/c.could be heating element. regards

Sounds like you have a blocked pump.To empty the machine manually lower the drain hose into a bowl or bucket.Once emptied the door should open.On most modern machines there will be a filter behind the kick plate at bottom front of machine, Check this for any foreign objects then try a spin before putting on again.If problem persists come for further options.

I had the same problem- machiine not spinning and a few days later not turning at all. Display would go from 11min to 1min.
I did 2 things - 1) changed the brushes on the motor- cost £7.50 .
2) whilst working under the machine disconnected pipe from drum to pump and emptied it- found 2 coins in the bellows.

key symbol flashing
machine wont go