OK so you have to perform hard reset.
You do this by pressing and holding the power and calender button, then pressing and releasing
the reset button. You continue to hold the power and calender buttons
for a few seconds. When you release the power and calender buttons the
unit should beep and then reset.
Unfortunately, there is no way to recover a lost or forgotten password from a router or access point; you will need to reset the device to factory defaults. However, once the device is reset to factory defaults, you can use the default username ("admin") and password (either "password" or "1234" depending on your router) to reconfigure your router settings.
or
if there a small hole in the front or back of the router push a hair pin in to reset to factory settings
hope this helps
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