Apple QuickTime Logo

Related Topics:

Posted on Apr 09, 2011
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Quicktime starts to open but then a message appears stating that quicktime has encountered a problem and needs to close and then asks you to click on the box saying send error report which i have done on numerous occasions but still i cannot open it.

1 Answer

fanaudi

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Apple Master 1,381 Answers
  • Posted on Apr 09, 2011
fanaudi
Apple Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Dec 31, 2010
Answers
1381
Questions
0
Helped
294636
Points
4199

Hello bmcgahan47
Delete Quick Time and reinstall it on your machine . make sure you are using the latest version .

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My itunes just stopped working one day and now i can not reinstall it on my computer

Learn how to completely uninstall iTunes, QuickTime, and other essential software components from your Windows XP PC.
How ToFor Windows Vista or Windows 7, see this article.
Expand All Sections | Collapse All Sections
In some rare instances, it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
  1. iTunes
  2. QuickTime
  3. Apple Software Update
  4. Apple Mobile Device Support
  5. Bonjour
  6. Apple Application Support (iTunes 9 or later)
Important: You may see various alert messages if you uninstall these applications in a different order or only uninstall certain components.
For detailed steps on removing and reinstalling iTunes and related components on Windows XP, refer to the following steps:
Removing iTunes Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
  1. Quit iTunes.
  2. From the Start menu, choose Control Panel.
  3. In Control Panel, open Add or Remove Programs.
  4. Select iTunes from the list of currently installed programs, then click Remove.
  5. When asked if you would like to remove iTunes, select Yes.
  6. After the uninstallation is complete, do not restart your computer if you are prompted to.
  7. If other program entries were listed for iTunes in Add or Remove Programs, remove those as well.
  8. In Add or Remove Programs, remove any iPod Updater applications that are listed in the same fashion as iTunes was removed.
Removing QuickTime
  1. Quit QuickTime Player.
  2. From the Start menu, choose Control Panel.
  3. In Control Panel, open Add or Remove Programs.
  4. Select QuickTime from the list of currently installed programs, then click Uninstall.
  5. When asked if you would like to remove QuickTime, click Yes.
  6. After the uninstallation is complete, do not restart your computer if you are prompted to.
  7. If other program entries were listed for QuickTime in Add or Remove Programs, remove those as well.
Removing Apple Software Update
  1. Quit Apple Software Update.
  2. From the Start menu, choose Control Panel.
  3. In Control Panel, open Add or Remove Programs.
  4. Select Apple Software Update from the list of currently installed programs, then click Uninstall.
  5. When asked if you would like to remove Apple Software Update, click Yes.
  6. After the uninstallation is complete, do not restart your computer if you are prompted to.
  7. If other program entries were listed for Apple Software Update in Add or Remove Programs, remove those as well.
Removing Apple Mobile Device Support
  1. From the Start menu, choose Control Panel.
  2. In Control Panel, open Add or Remove Programs.
  3. Select Apple Mobile Device Support from the list of currently installed programs, then click Uninstall.
  4. When asked if you would like to remove Apple Mobile Device Support, click Yes.
  5. After the uninstallation is complete, do not restart your computer if you are prompted to.
Notes: Do not manually delete the Mobile Device Support folder located at C:Program FilesCommon FilesApple. Use Add or Remove Programs as described in the steps above.
Removing Bonjour
  1. From the Start menu, choose Control Panel.
  2. In Control Panel click "Add or Remove Programs."
  3. Select Bonjour from the list of currently installed programs then click Uninstall.
  4. When asked if you would like to remove Bonjour click Yes.
  5. After the uninstallation is complete do not restart your computer if you are prompted to.
Removing Apple Application Support (iTunes 9 or later)
  1. From the Start menu, choose Control Panel.
  2. In Control Panel, open Add or Remove Programs.
  3. Select Apple Application Support from the list of currently installed programs, then click Uninstall.
  4. When asked if you would like to remove Apple Application Support, click Yes.
  5. After the uninstallation is complete, do not restart your computer if you are prompted to.
Verify iTunes and related components are completely uninstalled
  1. Restart your computer.
  2. After the computer restarts, open Local Disk (C:) located in Computer or whichever hard disk your programs are installed on.
  3. Open the Program Files folder.
  4. Right-click the iTunes folder, choose Delete, and choose Yes when asked to confirm the deletion. Note: This folder may have already been deleted if iTunes was successfully removed.
  5. Right-click the iPod folder, choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  6. Right-click the QuickTime folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  7. Right-click the Bonjour folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  8. Open the Common Files folder.
  9. Right-click the Apple folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  10. Open Local Disk (C:) located in Computer or whichever hard disk your operating system is installed on.
  11. Open the Windows folder.
  12. Open the System32 folder.
  13. Right-click the QuickTime file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  14. Right-click the QuickTimeVR file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  15. Right-click the Recycle Bin and choose Empty Recycle Bin
Reinstalling iTunes and related components After verifying that iTunes is completely uninstalled, you should download and install the latest version of iTunes.
Additional Information iPodService.exe Alert Follow these steps if the message, "Cannot delete iPodService.exe: It is being used by another person or program" appears when you try to delete the iPod folder.
  1. Make sure that iTunes and the iPod Updater utility are not open.
  2. Press and hold Control-Alt-Delete. Select Start Task Manager.
  3. Click the Processes tab.
  4. Locate "iPodService.exe" in the list.
  5. Click "iPodService.exe" and choose End Process.
  6. Quit the Task Manager.
6helpful
3answers

I can not get the printer to stop printing ...what do i do?

Hi please turn off the printer and restart it after five minutes if you still have the problem please uninstall and reinstall the drivers for your printer.
0helpful
1answer

I go through all installation steps OK but when I click on icon to start program I get message "NGMAG2 has encountered a problem and need to close." Other attempts state that program has been installed.

Hi,

That is because of your display.

you can:

1. Click Start, and then click Control Panel.
2. Click Appearance and Themes.
3. Click Display.
4. On the Settings tab, click Advanced.
5. On the Troubleshoot tab, move the Hardware acceleration slider control to the third position (from the left), and then click OK.

Note The following message is the description for this position:
Disable all DirectDraw and Direct3D accelerations, as well as all cursor and advanced drawing accelerations. Use this setting to correct severe problems with DirectX accelerated applications.

6. Click OK to close the Display Properties dialog box.

Please click on this link for more info:
http://support.microsoft.com/kb/835262/en-us

Please leave me comments if you need furthur information, Else please RATE THIS SOLUTION
RNJ VINOD KUMAR
0helpful
1answer

Lost right click capabilites.

You may experience any of the following symptoms:
  • When you right-click a file, Windows Explorer may quit unexpectedly, or you may receive an "Access Violation" error message, or you may receive the following error message: Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience. When you view the details of the error, you find an error signature similar to the following: AppName AppVer ModName ModVer Offset
    ---------------------------------------------------------------
    Explorer.exe 6.0.2800.1221 Ntdll.dll 5.1.2600.1217 00054084
  • After you install Windows 2000 Service Pack4 (SP4) or the 823980 security patch (MS03-026) documented in MicrosoftKnowledge Base article 823980, you may not be able to open .max or .drffiles in the following products:
    • Discreet 3DS Max versions 2.x, 3.x, 4.x or 5.x
    • Autodesk Architectural Desktop 2004
    • Autodesk Building Systems 2004
    • Autodesk VIZ 4
    • Autodesk 3D Studio VIZ R3 or R3
  • YOU CAN RESOLVE THE PROBLEM BY VISITING HERE
2helpful
1answer

Sony media manager error message

I had the same problem and couldn't find an answer anywhere, so I though I'd share how I got past it.

I did not have quicktime installed when I first ran the install for media manager, and as such it requested I install it from CD, which I did. It was after this was finished and returned to the main install that the install failed.

I found that quicktime did not consider itself completely installed until it was run for the first time. I booted up quicktime, allowed it to do it's first-time bits and pieces, until the default website appeared, then closed it.

I tried to install media manager again and it worked just fine.

Hope that helps.

Keith
Dec 26, 2008 • Cell Phones
0helpful
1answer

When i login to messenger, it logs in and then instantly gives me a message saying yahoo messenger has encountered a problem and needs to close. i have done virus and spyware scan and there were none...

You can try the solution below:

Open an MS-dos prompt window (Start>Run>) and type the following regsvr32 Shdocvw.dll, and press enter. A message will appear stating that these have been registered successfully.
19helpful
8answers

GENERIC HOST PROCESS FOR WIN32 SERVICES HAS ENCOUNTERED A PROBLEM

I guess it is a network virus! Repair your os, or reinstall it if needed , and do not share anymore or buy a Total Security antivirus!
0helpful
1answer

QuickTime Troubleshoot

I am having a 'problem' installing iTunes v8 - the install seems to go ok until I get to the part of the program which invokes the Quicktime software upload (v7.5).
Although I don't get a 'controlled' Error message, I am advised that
"A newer version of Quicktime is installed on your computer - Quicktime needs to close" a message then appears telling me that iTunes install has failed as "iTunes needs QuickTime" - no **** sherlock!!
Try as I might I am unable to get past this problem - can anyone out there advise me ?

I have uninstalled until I am blue in the face using all teh standard solutions i.e Regedit, MSConfig, removed Temp Files in Docs & Settings etc etc. To my mind there is still part of the system that has nested a piece of Quicktime code that is screwing up the install.

This is doing my head in and I have 2 iPods that requirev v8 that I cannot use!!
0helpful
1answer

Win explorer encounter a problem

hit ctrl-alt-del at the same time.
windows task manager will appear.
click on file menu and select new task (run)
type CMD and click OK
type the word explorer and hit the enter key
your desktop should appear again.
Please rate this solution as solved if you are happy with it otherwise ask again :)
Thank you
Not finding what you are looking for?

189 views

Ask a Question

Usually answered in minutes!

Top Apple Computers & Internet Experts

Paul Carew

Level 3 Expert

3808 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Paul Bade

Level 3 Expert

1818 Answers

Are you an Apple Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...