Question about HP Photosmart C5180 All-In-One InkJet Printer

2 Answers

Ink system has failed??

I have taken it to a computer shop (C5180) they could not find out why erro code oxc18a0001 keeps coming up, I also took to a print cartridge store they put new print cartridge's in, still oxc18a0001. I have had this HP printer for about eighteen months, it just quit. It looks like I just bough it yesterday. The guy at the print cartridge stor said something about a patch, he is not a printer expert but he is trying to help.

Posted by wdavenport2 on

  • wb1arz Aug 07, 2008

    We are having the same problem and this printer which we bought at Best Buy is only one year old. I am fed up with HP's junk. We had an Epson inkjet that lasted for years! We replaced the ink and that didn't work. It all started with the black ink cartridge. The unit doesn't recognize there is a full cartridge and will not print.

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2 Answers

Anonymous

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  • 180 Answers

Just do this troubleshooting once.
1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says “System Configuration Menu”. 2. Press and release the “OK” button.
5. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
6. Press and release the “OK” button.
7. Display should say “Hardware failure status: Clear. Press OK to clear”.
8. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
9. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.

Posted on Aug 06, 2008

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Anonymous

Thank you very much. I had tried everything else I could find with no success.

Posted on Aug 19, 2008

  • missyg6432 Dec 31, 2010

    Thank you sooo much! It was so nice to find an answer out there and didn't tell me to only unplug power cord. Thank you! It seems to have worked!

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Related Questions:

1 Answer

Error Oxc18a0001


  1. Without turning off the product, disconnect the USB cable from the rear of the product.
    NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (c01424575.gif ). Figure 2: Example USB connection (your product might not look exactly the same as this example)c01651067.gif
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
Solution two: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.

If you need more help come back.Post / thumbs / testimonial are welcome!

Nov 21, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

I Have a HP Photosmart C5180 and it stopped printing, fault with the printing head Fault No Oxc18a0001 havent found any one who knew what this fault is or knew how to cure it..


Hi Ken

I've had a quick dig around on the net and found a page with 3 solutions that you may like to try. One person has posted on the HP forum that this will resest the printer and confirmed that it worked for her.

LINK

Regards

Scott

Mar 24, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

I have an error code Oxc18a0001 on my HP c5180. Could you please help me? Thanks


Are you using a factory new ink cartridge?
Please consider the following before you read through the information that I obtained from the HP website.
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

Issue:


An 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print.
Solution:

Press the On button to turn the printer off.
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.

Plug the power cord into the back of the printer.
Press the On button to turn the printer on.
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Nov 18, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Hp photosmart d7200 erro Oxc18a0001


Filling your cartridge with non-HP ink won't cause an error. There are basically two reasons for ink system failure, The cartridge is no good or the ink system has failed. Some of these machines can be reset. But, try replacing cartridge first.

Jul 16, 2009 | HP Photosmart D7460 Printer

1 Answer

Printer error Oxc18a0001


Hi there
Solution 1:

1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says “System Configuration Menu”. 2. Press and release the “OK” button.
5. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
6. Press and release the “OK” button.
7. Display should say “Hardware failure status: Clear. Press OK to clear”.
8. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
9. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.
Solution 2:

1. Press the On button to turn the printer off.
2. Unplug the power cord from the back of the printer.
3. Remove all the ink cartridges.
4. Wait two minutes.
5. Plug the power cord into the back of the printer.
6. Press the On button to turn the printer on.
7. Install the ink cartridges when prompted.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks



Jul 03, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

HP C5180 will not print in blues


try to run maintenance pages..go to your printer panel ..and choose maintenance..and print maintenance page..

May 17, 2009 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

Ink system failure


Issue An 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution
  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved. If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer. Please let me know if the issue is not resolve so that i can check for a possible solution for that. Thank you so much. adonscott

Jul 01, 2008 | HP Photosmart C5180 All-In-One InkJet...

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