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Posted on Aug 06, 2008
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Line down the center of page

I'm getting a large brown line about 1" wide all the way down the page. I just recently changed the drum, and it seemed to work fine for a couple of days after that.. Could it be a defective drum unit or does it sound more like the Fuser Unit?

  • deb4 Aug 10, 2008

    As it turns out, it was not the fuser unit, but a DEFECTIVE DRUM. I was given 2 good answers; although not from this forum. One was a recommendation to put the old drum back in and print a page. The line was not there, so I put the new one back in, and printed again, and the line was there. That pretty much put the problem on the drum. Second good answer, I suspect, although I didn't test it, was to start to print, but stop in the middle before it has time to fuse the text on the paper. If the paper is blank, it is the fuser, but if the line is already there, it's the drum.

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  • HP Master 6,487 Answers
  • Posted on Aug 06, 2008
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This can be a problem with the fuser , base from the description of the problem that you're encountering now and also you said that the drum is almost new...

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I have a MFC7440n - it developed a line vertically just to the left of the center, not a clear line, kind of smudged almost 1/2 in. wide. can't seem to clear even when changing toner, air spraying, etc.

Check the drum life and replace it if near end. Clean primary charge corona wire if the drum is still new.
Most likely the drum cannot be cleaned properly by the cleaning blade due to wearing or cannot be charged before developing due to dirty corona wire.
If this cannot help check the fuser's hot roller for tearing/scraching and replace if necessary.
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Hi Sherrey, I think I can help! If you open the ADF cover where you insert your pages to make a copy. You will see a scanner glass about 1/2 inch wide and runs across the width of the printer. You can take a soft towel and some glass cleaner and clean the glass. There will probably be some white build up that looks like white out on the glass just make sure you clean it very well. I hope this helps!!!!
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