I'm getting a large brown line about 1" wide all the way down the page. I just recently changed the drum, and it seemed to work fine for a couple of days after that.. Could it be a defective drum unit or does it sound more like the Fuser Unit?
49 views
Usually answered in minutes!
As it turns out, it was not the fuser unit, but a DEFECTIVE DRUM. I was given 2 good answers; although not from this forum. One was a recommendation to put the old drum back in and print a page. The line was not there, so I put the new one back in, and printed again, and the line was there. That pretty much put the problem on the drum. Second good answer, I suspect, although I didn't test it, was to start to print, but stop in the middle before it has time to fuse the text on the paper. If the paper is blank, it is the fuser, but if the line is already there, it's the drum.
×