Question about Office Equipment & Supplies

2 Answers

I keep getting message that i have an alignment problem and that i need to remove the tape from ink cartridge i have done that and it still will not print

Posted by kathy927 on

  • mallack Aug 21, 2008

    I have the same issue, but its for the 944 -- I blew 50 bucks on more cartridges thinking this would help....but it didn't help!!!



2 Answers


Did anyone figure out the problem? because i am having the same problem too!

Posted on Aug 14, 2008



Remove and check cartridge in right stall, I have removed it but it still doesn't work

Posted on Aug 06, 2008


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

HP officejet 6210 all in one...message is"remove

Hi Jim,

When you install a new cartridge, be sure not to touch the contacts, and make sure the contacts on the cartridge align with the contacts on the printer, and all packing tape has been removed. If the contacts on the printter are coated with dry ink, you should clean them with a cotton swab and distilled water. Dampen the swab and wipe off the dry ink on the contacts and let it dryt. Also, run the cartridge alignment on the new cartridge.

I hope this helps. Let me know if you need further assistance.

Feb 09, 2012 | HP OfficeJet 6210 All-In-One InkJet...

3 Answers

Transparent printer tape

It should be on the carriage. You may have to remove the top and side covers to gain better access. The inks are water soluble, so just take a damp cloth and wipe along the carriage.
Hope that helps.

May 05, 2008 | HP OfficeJet K80 All-In-One InkJet Printer

1 Answer

My lexmark x 5650 keeps saying alignment error, try to remove tape. I've done this multiple times, tried cleaning the cartridge, and it keeps saying alignment problem. ive unplugged and plugged back in...

alignment error usually means that one cartridge is not printing, or paper tray is empty.
try removing both cartridges then stamp each printhead on some folded tissue paper. You should get one solid strip of black ink with the black cart and 3 colour strips with the colour cart.
If you don't...there is your problem.

good luck


Dec 01, 2010 | Office Equipment & Supplies

1 Answer

Hi. Paper will only feed in partway. Keep getting error message: Alignment problem : 1. remove tape from cartidges(done) 2.check paper(done). Press checkmark to retry. Nothing works it just keeps feeding...

You may have some very small debris in the printer.
Using a flashlight, look carefully for any debris, however small, and remove it.

Get some "canned air" at any computer or office supply store and blow out the inside of the printer. That tends to dislodge small particles you can't see.

Nov 01, 2009 | Lexmark X5070 ALL-IN-ONE InkJet Printer

2 Answers

Keep getting replace yellow ink cartridge error message


Where did you get the error message on printer or computer?

If you get the message on printer remove all cartridges and reinsert the cartridges and align the ink cartridges. If the alignment page prints successfully then the problem is resolved.

If you get the message on the computer disconnect the usb from computer. uninstall the software and reinstall the full feature software by selecting connect USB later.

May 23, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Printer says tape hasn't been removed. Won't align

1. Remove the cartridges from the printer.
2. Turn the printer off. Disconnect the printer from your system.
3. Disconnect the printer from the power source.
4. Examine the cartridges for any remaining tape or tape adhesive.
5. Use a can of Compressed Air to blow out of the printer, any loose bits of paper or other foreign matter.
6. When you have done all the above, reconnect the power source and reconnect the printer to your
7.Reinstall the Cartridges.
8. Retry the alignment routines.
9. should the same result you first experienced reoccur, repeat steps 1,2,& 3 and repackage printer for
shipment to your vendor, service vendor, or Dell.

Apr 09, 2009 | Dell Photo 964 All-In-One InkJet Printer

2 Answers

Photo 924 keeps saying alignment problem. please remove tape from

""I have the same issue. I replaced both cartridges and ran the alignment test numerous times but kept getting this message. I then unplugged the printer and plugged it back in and it was fixed! You probably already tried this but if not, it worked for me. Good luck!""

try that for about 10 seconds per the manual at ("" if you don't have it)

good luck!

Feb 14, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

My Lexmark 5470 won't print anything but the alignment page. Then it says to remove the tape from the cartridge. There is no tape on the cartridge. I have cleaned it and it still won't print. Help I need...

I have the same problem as posted by tahoeowner. The printer indicates that I have an alignment issue and tells me to remove any tape from the cartridge. There is no tape on either cartridge, nor will the printer work with any other cartridges. I'm getting tired of wasting paper and ink with all the printer's "retry" messages.

Apr 10, 2008 | Lexmark Office Equipment & Supplies

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

582 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

13434 Answers


Level 3 Expert

85239 Answers

The Knight
The Knight

Level 3 Expert

76360 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides