Question about Dorel Alexander
SOURCE: a piece broke
I just purchased this crib from craiglist for my daughter and future grandson. We broke the plastic track assembly on the lower left front. I just now called the customer service number and they are sending me the complete assembly and when I told her it had one stripped out bolt, she is including a complete hardware package. Didn't cost me one penny! Now that is true customer service!!!!! This is for the 3 in 1 sleigh crib, Model No. DASE5009. The customer service number is 800-295-1980. Their hours are 8am - 5pm est M-F. Hope this helps!
Posted on Mar 11, 2009
I have a three in one crib as well here is their toll free number on my assembly booklet. 1 800 295 1980. I hope they can help both of you for parts.
Posted on Nov 24, 2009
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