I bought a used crib model no.DAO5O4KMC-IN AND THE SREW HOLDS ARE STRIP AND THE PLASTIC PEICES THAT GO ON THE ENDS TO MAKE THE BAR GO UP AND DOWN ARE BROKE AS WELL AND i NEED A MANUEL FOR IT AND SOME SCREWS AND CAN YOU TELL ME IF THERE WAS A RECALL ON THIS CRIB BECAUSE IT DOESNT STAY UP AND i NEED THESE PARTS ASAP IT'S FOR MY FIRST GREATGRANDSON THAT IS DUE IN MAY my email is: [email protected]

SOURCE: a piece broke

I just purchased this crib from craiglist for my daughter and future grandson. We broke the plastic track assembly on the lower left front. I just now called the customer service number and they are sending me the complete assembly and when I told her it had one stripped out bolt, she is including a complete hardware package. Didn't cost me one penny! Now that is true customer service!!!!! This is for the 3 in 1 sleigh crib, Model No. DASE5009. The customer service number is 800-295-1980. Their hours are 8am - 5pm est M-F. Hope this helps!

Posted on Mar 11, 2009

SOURCE: need hardware for dorel crib model wm 1633

Call manufacturer at 800 295 1980 and order the parts.

Posted on Jun 22, 2009

SOURCE: Where can I get a kit to convert a Dorel crib to a daybed?

I have a three in one crib as well here is their toll free number on my assembly booklet. 1 800 295 1980. I hope they can help both of you for parts.

Posted on Nov 24, 2009