1) Make sure the camera is turned on and pluged in correctly via the provided USB cable.
2) If it is and the Nikon software still doesn't launch, you have 3 options:
a) Look up for the program in your start up folder to launch it manually.
b) Go to "My Computer" and select the camera. This will open a folder where you can view the pictures and copy/cut them to another folder.
c) Unplug the camera and turn it off, and take out the SD card. Then plug it into the SD port in your computer*. If while pushing the card into the slot you feel a spring pushing it out, keep pushing until you feel a click. For taking it out, push it again.
*This step requires your computer to have the slot, if it is relatively new, it will.
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