The original defrost heater was replaced in my unit yesterday (unit is 8 years old - purchased 8/21/00). The heater that came out was a single tube, the heater the tech put back in my unit is a double tube. He reasoning is Kenmore made a mistake in manufacturing and put single tubes when they should have doubles. My husband spoke with Sears and they agreed all the new units have double heater but did not comment about the older model. I have read on the internet, the old single tube unit pulls 575 watts, the double units pull 725 watts. My concern is the original wiring is not strong enough to carry the added load of power and we will not see the effects until later down the road. Please advise, I am having a difficult time with the service company now as the part number given by the technician does not match the item in my refrigerator. Thank you in advance. Dorothy Deem
HI DOROTHY.YOUR QUESTION IS A VERY TRICKY ONE BUT I WILL TRY AND ADVISE YOU CORRECTLY.WITH REGARDS TO THE WIRING NOT BEING STRONG ENOUGH I HIGHLY DOUBT THAT WILL CAUSE ANY PROBLEMS IN THE NEAR FUTURE.IF YOU ARE STILL FEELING UNEASY ITS BEST YOU GET A SECOND OPIONION FROM A DIFFRENT CONTRACTOR.GOOD LUNK AND REGARDS MOHAMED.
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This is probably a blocked drain, possibly debris or ice as the tube is quite small.
Some of these units have a small heater in or around the drain tube, it looks like a single wire fixed with aluminum tape these can fail but its not a DIY job.
It can be a difficult to get to the drain so a couple of things to try first
Empty the fridge and freezer, turn it off and leave with the doors partly open for at least 24 hours, this is going to get a bit messy with possibly lots of water on the floor.
Once it is defrosted get to the back of the unit and find the drain tube, about 3/8" to 1/2" diameter plastic pipe, this bit can be unpleasant but it works. Get a long drinking straw or thin tube that will fit into the drain, seal it to the drain with wet tissue and hold it in place, then blow through the drain quite hard.
Go inside the unit and see if there is any debris splashed out inside, frozen peas are the most common and it only takes one.
Plug the unit back in, allow it to run to temperature and refill. If this happens again it is probably the drain heater or defrost heater and you will need the tech guy to sort it
This may not be a picture tube problem, but considering the age of the unit it may be cold solder joints on or near the crt boards. Each tube has a CRT Board attached to the neck of each picture tube. Check these first for bad solder connections, in not then it may be the green tube has finally failed you. Getting tubes for this old of a unit will be very hard. IF it is the Tubes then i recommend you think about purchasing a newer set..
Thats an old problem,Haven't seen one of those in a long time.The Styrofoam block that sits between the refrigerator and freezer has become saturated with moisture which is freezing around the drain tube and causing the drain tube to freeze up.You can either replace the block part number R156842 $80 if it's still available,or you can cut a piece of solid copper wire no insulation,wrap it around the heater(the black rod that runs anlong the bottom)a couple times and then run the other end down into the drain tube to transfer some heat into it to keep it open,it's an old trick but it works perfectly,just don't run the wire all the way through the drain.only through the middle carefull to keep it away from the plastic tube.
This can be caused by the drain hole below freezer coil being blocked
You MUST remove all ice in drain under freezer coil. Use turkey baster
to squirt hot water into hole and use hairdryer to defrost. Possible
defrost thermostat is defective. Unit never goes into defrost, ice
forms on coil and in floor of freezer.
defrosting may work OK for a week or two but gradually gets
warmer because ice is blocking ports where cool air gets to refrig. May
also have water in refrig box. Can also be caused by defective defrost
i think its not the frz drain hole blocking up but a fault with the defrost tray heater. the tray heater should keep the defrosted frost as water to drain away. it sounds as though the tray heater is not working therefore letting the water freeze as it is escaping thorough the drain hole. i would check this out by defrosting the unit and inserting a flexi rod into the otherside of the drain hole (above the compressor usually) and after clearing it if it freezes up again check out the defrost/heater system.
Most common problem on GE's is the defrost heater(s) has gone bad. They are a glass tube and when they go bad the tube will have a burnt or black color to it. A good heater will be clear. I bet that is your problem. Seems to be the problem about 90% of the time on GE not defrosting.
as an ex hoover eng. these so called frost free units were never frost free!!!! if the unit was over gased in the factory it will over freeze. some early units were fitted with faulty modules and sensors. which were recalled thru engineer van stock but not to the public. call the service there service dept. but be careful not all hoover/candy/gias engineers are trained in refrigeration ( ask for a senior engineer. the staff turn over is huge!