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Icon for external hard drive does not come up on desktop and the computer has hard time finding the external hard drive with eathernet hook up

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sean o connell

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Well this might help when it is installed click on start then all programmes and scroll down the menu untill you find your product and then put arrow on it right click and when drop menu comes up place arrow on (send to) and wait for next drop down menu and place arrow on (desktop) and click once it should then appear on you r desktop...good luck

Posted on Nov 05, 2009



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Connect it VIA usb or firewire. it will be easier, and you will see a increase in preformance

Posted on Aug 06, 2008


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Unmount usb

External hard drives are portable storage devices you can use to back up files or transfer content from one computer to another quickly and safely.

While external hard drives vary in design and storage capacity, turning them off properly is ideal because it decreases the chances of damaging or corrupting files.

Whether you are using Windows or Mac OS X, you can safely eject and turn off your external hard drive in minutes.

Safely eject your external hard drive before turning it off if you have connected it to your computer.

To do so, click the "Safely remove hardware" icon on the system tray on the taskbar. T
he hardware window launches.

Click your external hard drive's icon in the hardware window and click the "Stop" button. You should see the "This device can now be safely removed from your computer" dialog message.

Press the "Power" button to turn off your external hard drive.
Some external hard drives turn off automatically when you safely eject them.

Right-click your external hard drive's icon on the desktop if you are using a Mac, and then click "Eject."

Alternatively, drag your external hard drive's icon from the desktop to the "Trash" bin.
You should no longer see your hard drive on the desktop.

Press the "Power" button to turn off your external hard drive

Feb 05, 2014 | Transcend Computers & Internet

3 Answers


There is possibly a write protect switch in the hard drive case, I will confirm this and get back to you.

Oct 30, 2008 | Western Digital External USB 2.0 80 GB...

1 Answer

Unit downloaded fine ad the did the back up of the drive fine.started the updates and the firmware stopped and then the drive locked up how to access the drive again after reboot nothing shows G: F:

  1. To restore the Western Digital icon to the drive letter for the external drive in "My Computer".
  2. Please go to the Western Digital Download Library and download the WD Logo Icon which has a file name of External when you download it.
  3. Save the file to your desktop and use a file compression software like Winzip to extract the files inside the .zip file to your desktop. When it's unzipped, it will create a folder named "ExternalIcon" on your desktop.
  4. Double-click on the ExternalIcon folder. It will open a Windows Explorer showing a folder named, Autorun, and a file named, Autorun.inf.Double-click on My Computer and it will open.
  5. Double-click on the driver letter that represents the Western Digital drive you want the icon on and it will open.
  6. Highlight the Autorun folder and the Autorun.inf file. Right-click on them, and left-click on Cut when the Menu appears.
  7. Right-click in the open space of the drive that you opened in the new Explorer window, and then left-click on Paste.
  8. Close both Explorer windows, safely remove the external hard drive by using the Safely Remove icon in the system tray, shut down the computer, and unplug the external drive from the computer.
  9. After you reboot into Windows, reconnect the external drive to the computer again, and the Western Digital Icon should now be displayed with the drive letter in My Computer.

If these steps do not correct the problem, you will need to re-format your External Hard Drive ***WARNING*** FORMATTING A HARD DRIVE WILL ERASE, YOU WILL LOSE, ALL DATA

Mar 18, 2011 | Western Digital My Book Essential 500GB...

1 Answer

First time i pluged my Verbatim Desktop Hard drive 2TB in my computer had no problem finding it, but the I wanted to plug it in to my laptop, but it could not find it, and when I wanted to plug it back in...

When you connect external devices, then you have to go through a process of disconnecting them. Otherwise, the device can get damaged.

1. Click on the 'Up Arrow' icon in your Windows System Tray.

safe to remove-tyccqpxmmwsbsyhmaf03vbsz-2-2.jpg

2. Click on the Safely Remove icon.
3. The Safely Remove window will display any/all detected USB/FireWire devices connected to your Windows computer.
4. Click on the device (e.g., external drive) you wish to remove.
5. A confirmation window will appear.
6. It is now safe to disconnect your device.

The above instructions work for Windows 8 and Windows. However, the procedure is reasonably similar for other windows versions.

Jan 11, 2018 | Verbatim 2TB DESKTOP HD USB 3.0-SUPER...

3 Answers

My external hard drive had the click of death. I


Apr 04, 2010 | Computers & Internet

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Need Manual or Instructions for Seagate Portable Hard Drive

Your External Drive should be plug and play enable since it is a USB Drive.

Connect the appropriate cables to the External Drive and from the External Drive to the Computer while the computer is fully booted.

The driver for the Drive is loaded else you will be promted that the system have found a new device, if that is the case, put the CD-ROM that came drive and follow the instruction to complete the driver installation.

Open my computer icon on your desktop and you see the external drive.

Feb 01, 2010 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

2 Answers

How do i get my computer to use my external hard drive which i just installed

Which Operating system are you currently using? By default XP/Vista/7 should have generic drivers sufficient for using the device as external storage, To Check and make sure the drive is being properly recognized simply double click on the "My Computer" icon on your desktop if using windows XP. Or in Vista/Windows 7, click on the Start Button and then scroll over to Computer and Click. the hard drive should be listed in there. Take note of the drive letter . If you'd like to save items to it simply save to the new drive ( when within the program of your choice, Word, Windows Media Player etc ) by selecting the new drive in the "Save To" Window. ( Be Default most windows systems should store all information on the C:\ Drive ) your new external drive should be listed with a different letter ( F:\ G:\ etc )

Dec 13, 2009 | Computers & Internet

1 Answer

Computer does not recognize my book 160 gig

I am making some assumptions:
1) You've got the correct power adaptor and the MyBook has not been physically damaged (they are pretty rugged).
2) You are trying to connect it to a PC running XP or Vista.

So it's time to see what your PC sees: It may be that the PC knows there's 'something' connected via USB but it hasn't been mounted. One simple way to check this is to go to the lower right portion of your MenuBar and left click on the "Safely Remove Hardware" icon. In XP it looks like a small gray thing with a small green arrow. In Vista it looks like a little plug. If it shows that something is connected to your PC via a USB or firewire port, when you left click on the icon there is a small description along with a LETTER, i.e. your main hard drive is almost always C:, this will not show up when you click on the icon I'm talking about because your C: drive is always there, a part of your desktop, likewise your onboard CD or DVD drives, but when youplug in a thumb drive or an external hard drive like your My Book, it gets assigned its own letter E:, F:, etcetera. It might be that the desktop has used that drive in the past and gave it a letter identification, but in the time you didn't use it you used other drives, and they were given the same letter. Now that you've 'returned' the new external drive to the desktop, it is a bit confused. So, back to that little "Safely Remove Hardware" icon. If is 'sees' your hard drive and it is mounted, it will show up as a small line saying something like "USB mounted drive F:" If it 'sees' your hard drive and it is NOT mounted it will say "USB mounted drive" with NO letter. Now you should go onto your desktop and select in sequence:
Control Panel
Administrative Tools
Computer Management
Disk Management

When you get to Disk Management there should be a vertical array of horizontal bars, showing all your computer recognized memory.

WARNING: You can screw up your computer if you are careless, so pay attention to the messages the computer is giving you. You want to find your external drive. The computer should be able to see it as a connected 'something' but if there is confusion as to the identification of the drive, it will not have it allocated by letter. So look to see if your My Book shows up as 160GB of something. If it is not there, check your physical connections, power down the My Book, plug it into a different USB port, change out the USB cord (sometimes a USB 1.0 cord is accidentally used in a USB 2.0 port and it might be a problem). If the computer does see the MyBook as a drive but it doesn't have a letter, you can click on it and SELECT a letter. This might solve the problem right away, just make sure you pick a letter not being used by anything else. Resist any invitations to FORMAT. This will lose you all your data on the drive.

Dec 26, 2008 | Western Digital My Book Essential Edition...

1 Answer

Nexstar IDE to USB, Will Not Show Up


Have a look at the link below, it should be of help.

Click HERE to navigate.

Please feel free to let me know of you have any further questions.

Kind regards

Apr 06, 2008 | Vantec 1 Bay NexStar 3 USB 2.0 External...

1 Answer

Free agent desktop

installed a new 500 seagate now the computer says "no hard drive found" any suggestions? thanks

Feb 07, 2008 | Seagate FreeAgent Pro Desktop - 320GB -...

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