Question about Palm Treo 500 Centro

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Palm centro my phone started acting crazy by doing the hot sync function unprompted and now it won't turn on. I tried charging it...the light comes on but still no power

Posted by katinajbanks on

  • 5 more comments 
  • Anonymous Aug 14, 2008

    i have the same exact problem... please help

  • Anonymous Aug 14, 2008

    I have that problem too! HELP ME!!!

  • Anonymous Nov 21, 2008

    I have the same problem!  when it turned off, the battery was over half way full.  I ordered a new one, i just want to get my contacts... :(

  • Anonymous Dec 02, 2008

    my phone
    started acting crazy by doing the hot sync function unprompted and now
    it won't turn on. I tried charging it...the light comes on but still no

  • Anonymous Dec 12, 2008

    mine is doing the same thing. I hate this phone. this is the secod problem ive had with it!

  • Anonymous Dec 17, 2008

    i have the same exact problem right now. it was bout 2 days ago when my phone started goin on hot sync by itself. then i woke up this morning and my screen was froze. my keyboard lights were blinking so i took the battery out. when i put the battery back in, it never turned on since. i really hate this phone. ive had so much trouble with it. ive had mine for 4 months now. =(

  • JHENG8 May 11, 2010

    Do you have any 3rd party apps. on the Treo?



3 Answers


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Okay.... here is the thing. This is a KNOWN issue associated with Palm devices and sometimes for some devices even a hard reset won't fix this.

There are only two reasons your device would be doing this:

The thing about phone issues is they are not scheduled to occur at a specific time, they occur whenever with no warning. If your device is liquid/physically damaged that would make the issue more easy to come up because when the board is affected in any way by liquid or physical damage, then problems began to occur such as Hotsync, Inoperable Keypad, Random Resetting, No Service, etc.

If you bring your device into a service center (only with Sprint devices) or if you call your provider and explain this to them, you shouldnt be charged unless you have damage internally to your device. Hard resets sometimes helps but with Hotsync issues it is rare--I have revived 3 or 4 Centros by doing a Hard Reset and then Upgrading the software again and they worked fine, but you have already lost your information on your device if that is what you are worried about when it comes to Hard resetting.

If the hard reset doesnt work then you would definitely have to get another device which a service center can accommodate you with by ordering one to be sent to the store for you.

Posted on Dec 18, 2008



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Hard Reset does nothing for this issue. You need to take it in to a tech...

Posted on Nov 16, 2008



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Your battery sounds as though it is completely dead. When a phone uses an application like hotsync this will deplete your battery faster than anything else. My suggestion is this, take your phone to a dealer store and see if they have the Palm Centro model. Have them insert their model battery into your phone to see if your phone turns on. If it does, then you have eliminated the probable cause of not powering on. However, this will not resolve the issue about the auto sync issue which I suspect is depleting your battery. This may require an immediate hard reset, which sets your phone back to manufacturer setting and you lose all contacts and dowloads on phone. The reps should be qualtfied to do your hard reset for you. If your phone stops acting up you've solved your problem. if your phone continues to auto-sync you'll need to take it for repair. There is usually a fee if you do not have protection on the device.

Posted on Aug 19, 2008

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My Centro started hot syncing itself.

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The last thing you need to do is doing a hardreset.
This will erase all the data in your phone but usually fix the problem.
If the problem persist, bring your phone to the nearest store to fix it.

Oct 17, 2008 | Palm Treo 500 Centro

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