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Posted on Apr 05, 2011

My ipod touch says disabled connect to itunes but i dont own the computer it was originally used with and it wont connect to itunes. how can i get around this and restore factory settings?

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  • Contributor 24 Answers
  • Posted on Apr 05, 2011
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Joined: Mar 20, 2011
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If you dont mind losing everything on the ipod -- connect to your computer and sync with your iTunes.
This will replace everything on the ipod with the contents of your itunes.

If this is not what you want, you will need to google - removing songs from ipod
this will give you various ways depending on your set up on how to get the tracks off your ipod without going through itunes.

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0helpful
1answer

Ipod is disabled, how do i restart it ?

The iPod Touch is a type of iPod that features a touch screen and can function as both a portable media player and as a pocket computer.

It is possible to password protect your iPod Touch so that you will have to enter a password every time you want to unlock the iPod Touch screen.

If you repeatedly enter the incorrect passcode, your iPod Touch will become disabled.
To unlock a disabled iPod Touch, you need to sync your iPod Touch device with iTunes on your computer.

Attach the iPod Touch data cable to the bottom of your iPod Touch device and attach the other end of the data cable to an available USB port on your computer.

Open iTunes on your computer and then select your iPod Touch device from the list of available devices on the left side of the iTouch window.

Click the "Restore" button.

If you have previously backed up your iPod Touch, you can choose to restore the device to the last back up or any saved backup.

If you have never backed up your iPod Touch, this process will restore your iPod Touch's factory settings.

Wait while iTunes syncs with your iPod Touch and restores the device.

iTunes will prompt you when this process is complete.

or
A hard reset restores your iPod Touch to its original factory settings.
This is useful when your iPod Touch is disabled and won't turn on or off, but all your data is erased.

Luckily, you can restore your data with iTunes after you've performed the reset.
Once you've performed the reset, your iPod is wiped clean and iTunes prompts you to restore the settings from your last sync.

Plug the iPod into your computer and wait at least 10 minutes.
This allows the battery to recharge in case it has drained.

This could fix your disabled iPod, if the problem was caused by a dead battery.
Click "OK" if your computer opens a "Connect to iTunes" alert box.

Depending on your version of iTunes, the message may indicate the iPod is in "recovery mode" and you need to restore the device.

ITunes opens and resets your iPod for you.
Unplug the iPod from your computer if you don't see the "Connect to iTunes" alert box.

Make sure the iPod is charged before you attempt the hard reset.
Press and hold both the On/Off/Wake button and the Home button on your iPod.

Keep the buttons pressed.
Wait for the Apple logo to appear, it may take 10 seconds or longer.

When you see it, release the On/Off/Wake button but keep the Home button pressed.
Release the Home button when you see a picture of a USB cable with an arrow pointing to the iTunes logo.

Plug your iPod back into the computer.
The iTunes "recovery mode" message will appear.

Click "OK" to complete the reset.
0helpful
1answer

I have an 8 gb ipod touch that is now disabled because I can't remember the 4 digit code. The message on the ipod's screen says 'ipod is disabled. Connect to itunes.' The computer that I originally used...

connect your ipod to itunes and then click on your ipod. then click on updater and your ipod should be good as new.
this process is all on the computer.
0helpful
2answers

My ipod touch is disabled, because I let my little brother mess with it and I dont know what he did to it. Anyway it has my old background on it and all the dates i had on my calender still come up on the...

plug it into your computer and through itunes on your original computer you will be able to reset it. If it is not the original computer that you are using you will be able to reset it but will probably lose the information on it. Hope this helps
1helpful
2answers

I HAVE A IPOD TOUCH AND IT DISABLED FOR 4989612 MINUTES

  1. Connect your iPod Touch to the computer you usually sync it with. When you disconnect your iPod, it should now be unlocked.
  2. If Step 1 does not work, you have to restore your iPod Touch. Be advised that restoring your iPod Touch returns it to the original factory settings. This means that all your songs and files will be deleted and lost. You can resync your files to your iPod from iTunes once you have finished restoration. Connect your iPod to your computer and open iTunes. Make sure you have the latest version of iTunes before proceeding.
  3. In the left navigation panel in iTunes, select your iPod under the "Devices" section. Click the "Summary" tab and select "Restore."
  4. When iTunes prompts you about backing up your data, click "Back Up." In the following window, click "Restore."
  5. After the restore process completes, you will see the Apple logo on the screen of your iPod. Leave your iPod connected to your computer until it shows up again on the iTunes navigation panel.
  6. Your iPod touch is now unlocked. In iTunes you will be able to setup your iPod. Select the backup you made in the drop-down menu to restore your data files. Click "Continue" to finish the restoration.
WARNING:
Apple notes that the company will not be able to help you unlock your iPod if you forget the security combination. Your only choice is to restore the device to the original factory settings.
6helpful
2answers

8GB iPod Touch Disabled

you will have to restore your ipod to factory default settings in itunes.
or you can jailbreak the ipod with software like quickpwn.

Here is how to restore your ipod in itunes.
You will need to put the itouch in DFU/Recovery mode to get it to connect.

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Plug the usb cable into the Ipod and NOT into the computer.
Hold the Home Button down for 5 second (do not release it)
Then Press and hold the Power Button for approx 10 secs (count them out)
Your iPod will reboot.
Release the power button and continue holding the Home button for an additional 27secs.
You may see the screen go blank or not.
Plug the USB end into the computer with itunes open.
Your ipod will mount in recovery mode.
Restore it and Your all set.

if you need any further help let me know.
Good Luck

0helpful
1answer

Ipod is disabled and i want to enabled

Hi,

Restore your IPT from within iTunes:

1. Connect iPod touch to your computer.
2. In iTunes, select iPod touch in the source list and click the Summary tab.
3. Click Restore to restore iPod touch to its original settings and erase all data and media on iPod touch. Follow the onscreen instructions to complete the restore process.

Hope this helps...


Thanks for using "Fixya".
0helpful
2answers

I dont know what to do please help me my ipod touch is disabled.

press and hold the home and power buttons, when it turns off DO NOT let go of the home button continue holding until it restores itself then connect it to your computer and restore it. unfortunately it will erase everything.
1helpful
1answer

8GB iPod Touch Disabled

Hey,

read this page i posted
http://www.fixya.com/support/r977231-disabled_or_code_forgotten
Let me know if you need anything else.


Thanks,
Ekse
284helpful
17answers

8GB iPod Touch Disabled

Thanks to everyone who provided solution inputs. I finally have my iPod back. The solution is: 1. Turn of your iPod. 2. While holding down the 'Home' button, connect to iTunes WARNING: Doing this will return your iPod back to original 'out of the box' settings and you will lose everything. On the bright side, you get a 'fresh' start and it will auto update to the most recent software version. Good luck!
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