You can call Samsonite for replacement.
call 1-800-262-8282, press 1 then 3 for "replacement
parts" and follow the instructions. Customer Service is available
from 10:30am-5:30pm EST on weekdays. If you are looking for a part not
on this list, call the number
above and press 1 then 6 to speak to a Representative.
Link: for more info: http://shop.samsonite.com/info/Replacement_Parts
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