Check ink levels
Use one of the following methods to check the ink levels.
NOTE:
If you have installed a refilled or remanufactured print cartridge or a cartridge that has been used in another printer, the ink level indicator will be inaccurate or unavailable.
Method one: Use HP Solution Center to check ink levels
HP Solution Center is software that acts as a centralized point of access for tasks such as scanning, printing, and copying. The software is part of the software package that comes with your product. When you perform a standard installation of the HP software, HP Solution Center is automatically installed.
You must have the full-feature print driver, which includes HP Solution Center, installed to use this method. If you do not have the full-feature print driver installed on your computer, you can install it now. Alternatively, you can use 'Method two: Check ink levels from the software program' to check the ink levels. Click this link (c02463264) (in English) to see instructions for installing the full-feature print driver and HP Solution Center.
), click All Programs , click HP , and then click HP Solution Center .
), click Programs , click HP, and then click HP Solution Center .
or try this link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00257147&tmp_task=useCategory&lc=en&dlc=en&cc=us&site=null&lang=en&product=390328&key=null
A possible reset might solve hence remove your printer from the PC and uninstall the printer software. Now reinstall the printer driver software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can also be poor ink cartridge contacts
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