Hard Drive Password protected

If she's getting a Windows Welcome screen, then the system is booting and there's no obvious sign of a hard drive password (I've rarely seen these used anyway but they can be removed in some cases.)

1. You'll have to find a Password clear boot CD. There's one by HIRENS that can do it, but I use a simple one found by searching "Offline Windows Password & Registry Editor". You will have to know how do do these things: 1. Change the boot order of your laptop by going into the BIOS setup and make sure the boot order starts with the optical drive (be it DVD or CD) before the internal hard drive. If you cannot change the boot order due to a BIOS password, it can be cleared but you'll need to remove the CMOS clock battery and that requires taking the laptop apart.

2. Download the boot CD ISO and burn it to a physical CD. This is the recommended way to do it.

3. Get that CD you burned into the drive on the laptop and boot it.

Either CD you end up with, it will boot a small version of Linux and then give you the option at some point to clear the Windows user password. If you do not know what you're looking at to find the proper Windows install on your drive, it is suggested you have someone look for it and use the password clear CD to help you accomplish it.

It should conceivably easy to find what you need to change, and you get to see what it finds before you change anything. Ganbatte kudasai!

That's the idea of HDD passwords. You can't access the data on it at all. Either by boot cd or physically removing the hard drive and connecting it to another pc, you still won't be able to access the drive. Two options, replace the hard drive and reload a clean o/s. Or, there is a service available that might remove the password and retain the data. There are also services that will remove the password and wipe the data, as a security measure. But at the cost of either of these services, makes better sense to replace the drive and reload the o/s. You can goole HDD Unlock and find the software easily. You would need to connect the drive to another working pc. Download and run the software on that password protected drive. It will tell you if it is unlockable. To bad it's not a Dell, I may be able to provide you with a p/w to unlock it.

Power On password The Power on Password and hard drive password is used to protect the laptop/computer and hard disk from unauthorized access.
The hard drive password is setup in the BIOS you need the hard disk password to remove the password. I'm afraid you may have purchased a stolen laptop/computer. It is impossible to remove a hard drive's password there are no backdoor passwords because the password is stored in the hard drive's firmware. If the laptop/computer has a Power on Password then this laptop cannot boot up.
If the hard drive is password protected then remove the existing drive, replace it with a new hard drive may fix the laptop/computer r BUT it may also set a password on the new hard disk and lock it with the same password. If it does not password protect the new hard drive, then install Windows plus laptop/computer's device drivers and programs to get a working laptop/computer.

Error code 7 means that your hard disk drive failed and is defective. As for reloading windows XP, I wouldn't. It's not supported by Microsoft any more. I would load Win 7 after replaceing the drive.

When you boot up to the log in screen type in administrator as user if you cant log in

During the boot up process you will see on the screen for a short amount of time a certain key to enter set up press and hold that key to enter set up BIOS scroll to set user password or supervisor password you can change or remove the password from there if you are still unable to change your password you might download

http://download.cnet.com/%7Bvalue=http://www.download.com/ubcd4win/3000-2086_4-10550208.html

UBCD4Win is a bootable "live" CD which contains software that allows you to change paswords repair/restore/diagnostic almost any computer problem also has a bios reset tool which remove your password and BIOS password although you will have to use a computer with an internet connection you will have to burn it to a disk as an iso then change your firtst boot device to cd During the boot process you will see on the screen to press a certain key to enter setup Press and hold that key during the boot up process to enter BIOS the scroll down to advanced bios features press enter change your first boot device to cd press escape then press f10 to save to cmos to restart (note after you have removed the password you must go back and change the first boot device to your hard drive)

http://majorgeeks.com/Dr._Freeware_System_Utilities_d6416.html

Dr.Freeware System Utilities which includes data recovery software, data backup, password reset tools for Windows helps you to maintain your system. Dr.Freeware is freeware, you can download and use it for free.
Data Recovery/Data Backup: Supports Logical scan and Raw scan, Supports NTFS, FAT, UFS 1, UFS 2, EXT2FS, EXT3FS, and ISO 9660 file sytem, Supports IDE/SATA/USB Hard Drives.

Data Recovery - Recover your lost data
Available in Live CD to run offline
Recover accidentally deleted files in your hard drive
Recover data from RAW Drive(partition table or file system is damaged)
Support NTFS, FAT, UFS 1, UFS 2, EXT2FS, EXT3FS, and ISO 9660
Support IDE/SATA/USB Hard Drives, memory cards, "USB Memory Drives"

Drive Dumper - Backup your hard drive
Available in Live CD to run offline
Available to run on Windows
Support Windows 2K / XP / 2003 / Vista / 7 (Windows Editition)
For data rescue, backup, migration, or computer forensics etc.
Transfer important important data from damaged Drive(partition table or file system is damaged, has lots of bad data blocks)
Support NTFS, FAT, UFS 1, UFS 2, EXT2FS, EXT3FS, and ISO 9660
Support IDE/SATA/USB Hard Drives, memory cards, "USB Memory Drives"

Windows Password Cleaner
Available in Live CD to run offline
This is a utility to blank the password of any user that has a valid (local) account on your Windows system.
You do not need to know the old password to blank the password.
Support Windows NT/2k/XP/Vista
Support IDE/SATA/USB Hard Drives

Hope this helps

http://majorgeeks.com/Dr._Freeware_System_Utilities_d6416.html Dr.Freeware System Utilities which includes data recovery software, data backup, password reset tools for Windows helps you to maintain your system. Dr.Freeware is freeware, you can download and use it for free.
Data Recovery/Data Backup: Supports Logical scan and Raw scan, Supports NTFS, FAT, UFS 1, UFS 2, EXT2FS, EXT3FS, and ISO 9660 file sytem, Supports IDE/SATA/USB Hard Drives.

Data Recovery - Recover your lost data
Available in Live CD to run offline
Recover accidentally deleted files in your hard drive
Recover data from RAW Drive(partition table or file system is damaged)
Support NTFS, FAT, UFS 1, UFS 2, EXT2FS, EXT3FS, and ISO 9660
Support IDE/SATA/USB Hard Drives, memory cards, USB Memory Drives

Drive Dumper - Backup your hard drive
Available in Live CD to run offline
Available to run on Windows
Support Windows 2K / XP / 2003 / Vista / 7 (Windows Editition)
For data rescue, backup, migration, or computer forensics etc.
Transfer important important data from damaged Drive(partition table or file system is damaged, has lots of bad data blocks)
Support NTFS, FAT, UFS 1, UFS 2, EXT2FS, EXT3FS, and ISO 9660
Support IDE/SATA/USB Hard Drives, memory cards, USB Memory Drives

Windows Password Cleaner
Available in Live CD to run offline
This is a utility to blank the password of any user that has a valid (local) account on your Windows system.
You do not need to know the old password to blank the password.
Support Windows NT/2k/XP/Vista
Support IDE/SATA/USB Hard Drives

Hope this helps

If you are talking about problem with your password

You need to prepare:
1:A blank CD/DVD or USB flash drive
2.A computer which can link to internet
3.A program called Windows Password Recovery 6.0

Get started with this 3 simple steps:
Website: http://lost-password.net/products/windowspasswordrecoery.html
Step 1 - Download windows password recovery utility and install it.
Step 2 -Burn your Windows Password Reset CD:
To burn your CD, you'll need a blank CD-R and the .ISO file of Windows Password Reset.
Step 3 - Put in your newly created CD and remove your Windows password.
hope this helps

http://majorgeeks.com/download.php?det=5710
UBCD4Win is a bootable CD which contains software that allows you to repair, restore, or diagnose almost any computer problem also has a bios reset tool which can remove your password and bios password
you will have to burn it to a disk as an ISO then you will have to boot from the disc During the boot process you will see on the screen to press a certain key to enter setup Press and hold that key during the boot up process to enter BIOS the scroll down to advanced bios features press enter change your first boot device to cd press escape then press f10 to save to cmos to restart (note after you have removed your password you will have change first boot back to your hard drive) Hope this helps

If it has a hard drive password, you must remove it before you will be able to restore your OS.

I had the same problem. This is how I reset my password on a compaq or hp nc6320.
1. unplug the power cord
2. unplug the battery
3. take two screws from the ram cover on the back of the laptop (see youtube for this step)
4. open the keyboard
5. unplug the cmos battery cable (very easy to do)
6. plug power cable and turn on the laptop
7. laptop would erase passwords.
8. put everything back together.

A pleasure to help.
Javier Blanco

DO U MEAN THE HARD DRIVE HAS PASSWORD PROTECTION???