Question about Office Equipment & Supplies
You need to uninstall the driver from the add/remove progams in control panel in hp listed driver revove them all. but you have to unplug the printer from the pc at that time while uninstalling the drivers from the add remove program list then shut the computer down leave it turned off for 5 mins then reconnect the usb cable for the printer and dont turn on the printer till the pc is booted up when the pc is booted to the computer then install the driver without turning on the printer till the time the sofware install prompts you to turn on the printer. issue will be resolve.
Posted on Aug 07, 2008
I assume that this problem just showed up. Have you tried a System Restore yet? Go to Start>Control Panel>Performance and Maintenance>System Restore
The system restore is reversible if it doesn't work, please set the computer back to a date before this problem showed up. If you have any questions or need anything else, please let me know
my best to you
Posted on Aug 06, 2008
Try to do again the uninstallation of the driver, and remove the connections of the printer to the pc.. then reboot..
power on the pc -on windows connect again the printer and let the pc detect the printer, then installed again the driver..
let me know
Posted on Aug 05, 2008
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