- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Turn the printer off and unplug it for 30 minutes; then turn the power back on.
Try a different power cord. DO NOT use extension cords to plug the printer in.
Remove the surge protector or UPS/CVT device and connect the printer directly to a power source.
Try a different electrical circuit. There could be an issue with the line voltage going into the printer from the power source.
Turn the printer off and unplug it. Let it sit for 30 minutes to let the fuser cool off. Carefully remove the fuser; IT MAY STILL BE HOT USE CAUTION. Examine the fuser, if any damage is apparent the fuser may need to be replaced. If no damage is noted reinstall the fuser, plug the printer back in and power it up.
Try to hard reset your printer. To do this, unplug the cord at the rear
of the printer while still powered on. Then remove it the plug from the
socket. Let it sit for a few minutes. Then, plug the power cord and then
reattach the cord at the back. The printer should power on itself, if
not just power it on manually by pressing the power button.
Doing the hard reset should clear off any error messages from your printer's memory.
. Turn the printer off, wait 10 minutes, and then turn the printer on. 2. If the message persists, reseat the fuser. If that does not work, replace the fuser. To check the fuser, turn the printer off and remove the fuser. Measure the resistance between the fuser connectors. If it is not within the proper range, replace the fuser. If there is not continuity between the fuser connectors neutral and hot with the fuser removed, replace the fuser. If the problem is not related to the fuser, replace the engine controller board.