Question about Xerox WorkCentre M20i All-In-One Laser Printer

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The closest that you can get to a full factory reset is by doing the following
First: Press the [Machine Status] key
Second: Using the Navigation Keys select [System Admin Tools] and press [Enter]
If the System Admin Tools have already been passcode protected, type in the password and press [Enter]
Third:Select [Clear Memory] using the Navigation Keys and press [Enter]
Click System Data and press [Enter]
You May want to click on each of the given options to make sure everything is gone.

section 9 pg 24

Posted on Apr 04, 2011


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I have Xerox M 20i .When ever I feed papers from ADf. Print is not coming normal.Some time it shrink the text,I checked the roller are fine.

The Xerox is a business machine and has a setting to reduce the size of scans by percentage.

Read the instruction manual to turn it off or play with the buttons.

WorkCentre M20/M20i Documentation - Xerox Support and Drivers
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Product documentation for WorkCentre M20/M20i. ... WorkCentre M20/M20i Firmware Installation Instructions. Setup and Installation Guides. Description.

[PDF]WorkCentre M20i System Administration Guide - Xerox Support and ... Xerox WorkCentre M20i System Administration Guide. Page i. Table of Contents. 1 Welcome ................................................................................. 1-1. Introduction .
Xerox 20i Google Search

Nov 19, 2016 | Xerox Office Equipment & Supplies

1 Answer

How to reset a Xerox Workcentre Pro 123 to factory settings?

The default userID is 11111, and the default password is x-admin
this guide should let you set dhcp and otherwise control it
I was unable to find a "factory reset" solution

Aug 03, 2015 | Office Equipment & Supplies

1 Answer

How set factory default xerox 7800

Solution : Reset the Printer to the Factory Defaults (Reset NVRAM) WARNING: Only use the tool when directed to by Xerox Service. All user and system settings will be lost.
  1. Select [Printer] on the Touch Screen.


  2. Select the [Tools] tab.
  3. Select [Setup].

  4. Select [Service Tools].

  5. Select [Reset NVRAM]. A confirmation screen will be displayed.

  6. Select [Reset NVRAM] again.

Related Knowledge Bases:

Mar 05, 2014 | Xerox Printer Division Xerox Phaser...

1 Answer

My xerox m20i has been working well with networking printing and scanning till recently when it stoped. I can not ping it either.tryed to reset network settings to default but to no avail.The network port...

HI there uninstall the printer driver & software from the PC & unplug the printer. Then restart the printer and computer both. After that connect the printer with PC and install all the driver and software. After finish the installation restart the both system and then try & let me know is that problem is solve or not. Thanks.

Jan 11, 2011 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Pcl6 error - false

Some ideas.
First , go to the back of the machine, there is a panel about 6 inches square with a couple of tabs on it to remove that panel. Turn the machine off, remove the panel. Remove BOTH memory sticks. With the memory sticks removed, turn the machine back on and let it come to ready. Then reinsert the memory sticks and power the machine back on.

Second, Go to Click downloads and drivers. Then enter M20i in the search box. Go to downloads and drivers and scroll down to the FIRMWARE download, It should probably be version 2.9. May be higher like 3.1. Anyhow, Download the newest version of machine firmware and install it on your machine.
Other things to try if one of the first 2 dont help.

Change the ethernet speed (auto, 10M half, 10M full, 100M half, 100M full)
Reset NIC card
Reset copier back to factory default
Clear all the memory in copier

Mar 29, 2010 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

How do I reset a Xerox Phaser 4500 Centreware password to factory default.. or what is the factory default password? I have on which has been changed and nobody seems to know the PW anylonger

this should restore it to default.

By default there is no username or password required to access CentreWare Internet Services. If a username and password have been configured for CentreWare Internet Services and you do not remember the username and / or password, reset the printer to factory defaults (NVRAM reset).
To reset the NVRAM, go to the front panel's Main Menu:
  1. Select Troubleshooting, then press the OK button.
  2. Select Service Tools, then press the OK button.
  3. Select Reset NVRAM, press the OK button.
  4. Select Reset NVRAM and Reset Printer NOW, then press the OK button to reset all the settings to their factory default values.

Mar 03, 2010 | Xerox Phaser 4500 Printer

2 Answers

Xerox m20i scanning problems

its probably set to a low DPI.......change your dpi to like 600 when scanning

Nov 02, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

How to change the default scan resolution on M20i?

You need to go to the printers webpage from your Web Browser or something like that. Then, go into Properties tab, and then the Services Dropdown. Under that, go into Email Settings and then Email Setup. Change your DPI to as high as 600dpi, then scroll to the bottom and hit save. You'll be prompted for a password which is either Admin / 1111 or 11111 / x-admin


May 01, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

When trying to print from computers the message comes up paper size mismatch Xerox M20i

double check the paper setting and margins set up on your computer.

check the printer properties

Mar 23, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Copy Problem

Since you cleand the scanner and scans are fine, the other item I seen cause that problem is the power supply.

Jan 07, 2009 | Xerox WorkCentre M20i All-In-One Laser...

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